Get Started
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In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the gateway and your other devices to a minimum.
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Away from electrical devices that are potential sources of interference. Equipment that might
cause interference includes ceiling fans, home security systems, microwaves, computers,
the base of a cordless phone, or a 2.4 GHz cordless phone.
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Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
Start Your Gateway for the First Time
Learn how to start your gateway for the first time.
The gateway is designed to activate automatically the first time that it is turned on using ‘hands-free
activation’. Typically, the activation process will be seamless, not requiring any action on your part.
To start your gateway:
1. Connect the power adapter to the gateway and plug the power adapter into an electrical outlet.
2. Make sure that the Power On/Off button on the rear panel of the gateway is pressed in.
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The
Power
and
Wi-Fi
LEDs light.
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The gateway automatically connects to a 3G or LTE network, and the
3G
LED or the
LTE
LED lights.
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The
Internet
LED lights to show that you have Internet access.
If your account did not activate for some reason, connect to the gateway network and use a Web
browser to log in to the gateway. Alerts on the home page allow you to try the activation again. You
must activate your account before you can use Sprint data services.
Connect to Your Gateway’s Network
You can connect with Wi-Fi or you can use an Ethernet cable for a wired connection to an Ethernet
LAN port.
Tip:
The Wi-Fi network name and password are on the label of the gateway.
Tip:
Alternatively, you can use WPS to connect your computer or device to the gateway, if your
computer or device supports WPS. (See
Connect Through WPS
.)
To find and select a Wi-Fi network, then connect with Wi-Fi:
1. Do one of the following, depending on your operating system.
