Some Common UX Mail Applications
UX Mail Manual
Installation
◆
23
1
Application 2: Set Up Separate Day and Night Greetings
Recording the Welcome Messages
1.
To record the Record the Welcome Messages.
1a.
At extension 301, press your voice mail key.
1b.
Dial
SA
(72) +
W
(9).
1c.
Dial the number of Call Routing Mailbox whose Welcome Message you want to record.
- To record the weekday morning Welcome Message, dial 811.
- To record the weekday afternoon Welcome Message, dial 812.
- To record the weekday evening Welcome Message, dial 813.
- To record the weekend Welcome Message, dial 814.
1d.
Dial
R
(7).
1e.
Record the Welcome Message and dial # when you are done.
1f.
Do one of the following:
- Dial
#
again to record another Welcome Message.
- Dial
#
twice to exit to the System Administrator Menu.
- Dial
#
three times to exit to the Main Menu.
1g.
See
for more.
Default Setup
All trunks answered by the Automated Attendant route to
Answer Table 1
.
• Answering Table 1 has four schedules (1-4).
- Schedule 1 runs Monday-Friday from 8:30AM to 12:00PM and uses Call Routing Mailbox 811.
- Schedule 2 runs Monday-Friday from 12:00PM to 5:00PM and uses Call Routing Mailbox 812.
- Schedule 3 runs Monday-Thursday from 5:00PM to 8:00AM and uses Call Routing Mailbox 813.
- Schedule 4 runs Friday-Monday from 5:00PM Friday to 8:00AM Monday uses Call Routing Mailbox 814.
• Call Routing Mailboxes 811 and 812 use Dial Action Table 1.
• Call Routing Mailboxes 813 and 814 use Dial Action Table 2.
• Dial Action Tables 1 and 2 have the same dialing options.
When the Automated Attendant answers a call, it plays the
W
ELCOME
M
ESSAGE
followed by the
I
NSTRUCTION
M
ENU
.
• The Welcome Message provides the company greeting.
• The Instruction Menu provides callers with the Automated Attendant dialing options.
• Both these recordings are associated with the Call Routing Mailbox that answers the call.
By default, all Call Routing Mailboxes use the same prerecorded Welcome Message and Instruction Menu. This means
ALL
CALLS
ARE
ANSWER
THE
SAME
WAY
24/7
.
Application Summary
1. Record the same weekday Welcome Message and Instruction Menu for Call Routing Mailboxes 811 and 812.
• You can optionally have the Welcome Message for 811 start with, “
Good Morning
,” and the Welcome Message
for 812 start with, “
Good Afternoon
.”
2. Record the same off hours Welcome Message and Instruction Menu for Call Routing Mailboxes 813 and 814.
• You can optionally have the Welcome Message for 813 start with, “
We are closed for the day
,” and the Welcome
Message for 812 start with, “
We are closed for the weekend
.”
1.
Record the weekday morning, weekday afternoon, weekday evening, and weekend Welcome
Messages.
Содержание UX5000
Страница 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Страница 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Страница 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Страница 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Страница 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Страница 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Страница 502: ...Customize Fax Distribution 484 Chapter 3 Programming UX Mail Manual Fax Distribution Fax Distribution Options Not used ...
Страница 503: ...Customize Fax Documents UX Mail Manual Chapter 3 Programming 485 3 Fax Documents Fax Document Options Not used ...
Страница 504: ...Customize Fax Port Options 486 Chapter 3 Programming UX Mail Manual Fax Port Options Fax Port Options Not used ...
Страница 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Страница 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Страница 530: ...Reports Fax Distribution Report 512 Chapter 3 Programming UX Mail Manual Fax Distribution Report Description Not used ...
Страница 531: ...Reports Fax Documents Report UX Mail Manual Chapter 3 Programming 513 3 Fax Documents Report Description Not used ...
Страница 532: ...Reports Fax Port Options Report 514 Chapter 3 Programming UX Mail Manual Fax Port Options Report Description Not used ...
Страница 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...
Страница 543: ...Tools Update Check UX Mail Manual Chapter 3 Programming 525 3 Update Check Description Not used ...
Страница 550: ...Tools Dial Plan 532 Chapter 3 Programming UX Mail Manual Dial Plan Description This option is not used ...