Screened Transfer
UX Mail Manual
Chapter 2: Features
◆
271
2
Related Features
Determines how the Automated Attendant answers outside calls on each voice mail port.
The Answering Table determines how the Automated Attendant answers calls.
The mailbox associated with an Answering Table that specifies which dialing options (Dial Action
Table) and announcements are available to Automated Attendant callers.
Voice mail provides Caller ID data for a Screened Transfer call after the recipient answers. Note that
provides Caller ID data as the call is ringing.
Defines the dialing options for the Call Routing Mailbox chosen by the active Answering Table.
The Subscriber Mailbox can optionally convert Automated Attendant Screened Transfers to Unscreened
Transfers.
Monitored Transfer combines the features of a Screened Transfer with an Unscreened Transfer.
After an Automated Attendant caller dials an extension, voice mail immediately transfers the call to the
destination and hangs up.
With Active Greeting
Not Recorded
1.
Puts call on Hold.
2.
Tries extension (i.e., tests
for status).
3.
Rings extension.
-
If answered
, transfers
call.
-
If unanswered
, plays
name (if recorded) or
extension number. Voice
mail then prompts caller
to dial 1 to leave message
or 2 for other options
(back to Automated
Attendant).
1.
Puts call on Hold.
2.
Tries extension (i.e., tests
for status).
3.
Sends call to mailbox:
-Plays name (if recorded)
or extension number.
-Prompts caller to dial 1 to
leave message or 2 for
other options (back to
Automated Attendant).
1.
Puts call on Hold.
2.
Tries extension (i.e., tests
for status).
3.
Sends call to mailbox:
-Plays name (if recorded)
or extension number.
4.
Prompts caller to dial 1 to
leave message or 2 for
other options (back to
Automated Attendant).
If Auto Attendant Do Not Disturb is
on
(see page 60 for more on this feature):
Extension Idle
Extension Busy
Extension in DND
With Active Greeting
Recorded
1.
Sends call immediately to mailbox:
-Plays greeting.
-Prompts caller to start recording.
With Active Greeting
Not Recorded
Option not available.
Содержание UX5000
Страница 18: ...Table of Contents xvi Table of Contents UX Mail Manual ...
Страница 46: ...Some Common UX Mail Applications 28 Installation UX Mail Manual ...
Страница 243: ...Message Retention UX Mail Manual Chapter 2 Features 225 2 ...
Страница 313: ...Transfer to an ACD Group UX Mail Manual Chapter 2 Features 295 2 Operation N A ...
Страница 328: ...Welcome Message 310 Chapter 2 Features UX Mail Manual ...
Страница 361: ...Customize Distribution Lists UX Mail Manual Chapter 3 Programming 343 3 Remove Add List ...
Страница 502: ...Customize Fax Distribution 484 Chapter 3 Programming UX Mail Manual Fax Distribution Fax Distribution Options Not used ...
Страница 503: ...Customize Fax Documents UX Mail Manual Chapter 3 Programming 485 3 Fax Documents Fax Document Options Not used ...
Страница 504: ...Customize Fax Port Options 486 Chapter 3 Programming UX Mail Manual Fax Port Options Fax Port Options Not used ...
Страница 516: ...Reports Mailbox Options Report 498 Chapter 3 Programming UX Mail Manual Subscriber Mailbox ...
Страница 528: ...Reports Auto Attendant Trunk Report 510 Chapter 3 Programming UX Mail Manual ...
Страница 530: ...Reports Fax Distribution Report 512 Chapter 3 Programming UX Mail Manual Fax Distribution Report Description Not used ...
Страница 531: ...Reports Fax Documents Report UX Mail Manual Chapter 3 Programming 513 3 Fax Documents Report Description Not used ...
Страница 532: ...Reports Fax Port Options Report 514 Chapter 3 Programming UX Mail Manual Fax Port Options Report Description Not used ...
Страница 542: ...Tools Updates 524 Chapter 3 Programming UX Mail Manual Updates Description Not used ...
Страница 543: ...Tools Update Check UX Mail Manual Chapter 3 Programming 525 3 Update Check Description Not used ...
Страница 550: ...Tools Dial Plan 532 Chapter 3 Programming UX Mail Manual Dial Plan Description This option is not used ...