Troubleshooting A-3
Troubleshooting
Problem
Resolution
The touch screen does not
respond.
Press Ctrl Alt = to calibrate the
stylus input. Follow the on-screen
instructions to complete the
recalibration procedure.
Press the soft reset button to
reset the unit.
The soft reset button does not
respond.
Remove the main battery.
Reinstall the battery and make
sure it is seated properly. Try
resetting the unit again.
If the soft reset button at the top
of the keyboard does not respond,
use the full reset button inside the
battery bay. Refer to the section,
“Resetting the MobilePro,” in
Chapter 4.
Caution: This second procedure
may result in the loss of the
memory contents including all
stored data, settings, and files.
Be sure to make regular backups.
For further assistance, call NECC Support Services at
1-800-632-4525
Note:
If you purchased and are using this
computer outside of the U.S. and Canada,
please contact the local NECC office or their
dealers for support and service.
