C-3
C.1.1.4 Web UI is Sluggish, Does Not Refresh Properly, or Does Not Respond
When configuring the switch, it is easy to overlook the fact that the host computer is running the browser
while the Motorola RF Series Switch is providing the data to the browser. Occasionally, while using the Web
UI the switch does not respond or appears to be running very slow; this could be a symptom of the host
computer or the network, and not the switch itself. The table below provides suggestions to troubleshoot
this issue.
C.1.1.5 Console Port is Not Responding
The Motorola RF Series Switch console port is connected to the host computer’s serial port, but pressing the
[Enter] key gets no response from the switch.
The table below provides suggestions to troubleshoot this issue.
Possible Problem
Suggestions to Correct
Bad connection between
switch and console system
Verify the line between the switch and the host computer is functioning normally.
Slow transmission of data
packets
Verify the data packets are being sent to and from the switch using a sniffer tool.
Access ports may try to
adopt while country code is
not set
Set the country name for the switch, which is set to “none” by default.
Packet storm
Check Syslog for any type of a packet storm.
Overburdened with a large
number of Access Ports
With large numbers of Access Ports, changing the configuration quickly may
cause the switch to not refresh properly, at least immediately following
configuration.
Java JRE is out of date
Be sure you are using Sun Java JRE 1.5 or later. To download the appropriate for
your system go to:
http://www.sun.com/java/
Cannot access Web UI
through a Firewall
To successfully access the switch Web UI through a firewall, UDP port 161 must
be open in order for the switch’s SNMP back end to function
All else...
Contact Motorola Support.
Possible Problem
Suggestions to Correct
Cabling issue
Ensure that a console cable is connected from the console port to the host
computer’s serial port.
Not using a terminal
emulation program
Verify a serial terminal emulation program, such as HyperTerminal, is in use on
the host computer.
Содержание RFS Series
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