155
CHAPTER 9 TROUBLESHOOTING
9
9.
4
T
roubleshoot
ing by
Sy
mpt
o
m
9.4.3
Configuration tool does not start, or communication is not
available
Troubleshoot the problem as shown below if the configuration tool does not start or communication is not available.
Checking
Action
Is the Ethernet cable connected to the Ethernet port normal?
• Check if Ethernet cables are used.
• Check if 1000BASE-T- or 100BASE-TX-compliant Ethernet cables are
used. (
• Check if the station-to-station distance is 100m or less. (
• Check if the cable laying (bend radius) is within the specified range.
(
Manual for the Ethernet cable used)
Are the external devices, where the Ethernet adapter module is
connected, normal?
Check if the external devices are powered on.
Is the switching hub used in the system normal?
• Check if the switching hub is powered on.
• Check if a 1000BASE-T- or 100BASE-TX-compliant switching hub is
used. (
Is the IP address specified at startup of the configuration tool
correct?
Enter a correct IP address in the address box of the Web browser or in
"Destination Setting" of the configuration tool.
(
If the IP address set for the configuration tool is unknown, the settings of
the Ethernet adapter module can be changed back to the factory default
settings. (
Are the Web browser settings correct?
Configure the settings so that the proxy server is not used. (
Is the firewall enabled on the personal computer?
Disable the firewall on the personal computer and check whether
communications can be performed. If communications are performed,
check and correct the firewall settings.
Is the antivirus software on the personal computer blocking the
communications?
• Lower the security setting level of the antivirus software.
• Disable the firewall of the antivirus software and check whether
communications can be performed. If communications are performed,
check and correct the firewall settings of the antivirus software.
• Stop the operation of the antivirus software.
Is the .NET Framework 2.0 SP2 or later installed yet?
Install the .NET Framework 2.0 SP2 or later.
Содержание NZ2GF-ETB
Страница 1: ...CC Link IE Field Network Ethernet Adapter Module User s Manual NZ2GF ETB ...
Страница 2: ......
Страница 49: ...47 CHAPTER 4 PROCEDURE BEFORE THE OPERATION 4 4 1 Start Up Procedure Memo ...
Страница 82: ...80 10 The following dialog box is displayed 11 Set the switch on the Ethernet adapter module to RUN Click ...
Страница 198: ...196 a Detail Setting ...
Страница 246: ...244 Memo ...
Страница 253: ......