![Mercedes-Benz Metris 2021 Скачать руководство пользователя страница 152](http://html1.mh-extra.com/html/mercedes-benz/metris-2021/metris-2021_operating-instructions-manual_1771777152.webp)
Information about Mercedes PRO (Mercedes
me)
Mercedes-Benz Vans vehicles support the follow‐
ing telematics solutions depending on what is
selected:
R
Mercedes PRO
R
Mercedes me
When you have registered and logged in with a
user account to the Mercedes PRO Portal or
Mercedes me Portal, then services and offers
from Mercedes-Benz Vans will be available to
you.
Availability of Mercedes PRO is country-depend‐
ent. You can check the availability of Mercedes
PRO in your country in the Mercedes PRO Portal:
http://www.mercedes.pro
Availability of Mercedes me is country-depend‐
ent. You can check the availability of Mercedes
me in your country in the Mercedes me Portal:
http://www.mercedes.me
For more information on Mercedes PRO or
Mercedes me contact an authorized Mercedes-
Benz Center or visit the Mercedes PRO Portal or
Mercedes me Portal.
Information about Mercedes PRO connect
(Mercedes me connect)
Mercedes PRO connect or Mercedes me connect
is the connectivity product from Mercedes-Benz
that intelligently connects your vehicle with your
smartphone, your tablet or your PC. You can then
call up diverse information about your vehicle at
any time, for example, or control specific vehicle
functions remotely.
Amongst others, Mercedes PRO connect or
Mercedes me connect provide the following serv‐
ices:
R
Breakdown Management (breakdown assis‐
tance call button)
In the event of a breakdown, you can use the
breakdown assistance call button in the over‐
head control panel to make a call to the
Mercedes-Benz Customer Center
(
/
page 150).
R
Mercedes-Benz Emergency call system (SOS
button)
Use the
G
button (SOS button) in the
overhead control panel to make a call to the
Mercedes-Benz emergency call center
(
/
page 150).
R
Accident Recovery
Accident Recovery is available for you as a
supplement to the Mercedes-Benz emergency
call system. If desired, at the conclusion of an
emergency call, your call is forwarded to the
Mercedes-Benz Customer Center, so you can
have your vehicle towed away to an author‐
ized Mercedes-Benz Center, for example
(
/
page 150).
The Mercedes-Benz Customer Center and the
Mercedes-Benz emergency call center are availa‐
ble for you around the clock for the use of the
services. Observe the legal requirements for the
country in which you are staying.
To use the services in your vehicle, the following
conditions must be met:
R
Your vehicle is in an area with sufficient GSM
network coverage.
R
The ignition is switched on.
For further information about Mercedes PRO and
Mercedes PRO connect and the range of services
offered, please refer to the Mercedes PRO sup‐
plement at: https://www.mercedes.pro
For further information on Mercedes me and
Mercedes me connect and the range of services
offered, please refer to the Mercedes me supple‐
ment at: https://mercedes.me
Making a call via the overhead control panel
1
Breakdown assistance call button
2
The cover for the
G
button (SOS button)
3
G
button (SOS button)
150 Mercedes PRO