33
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Low heat
with the knob
in “HIGH”
position.
1. Low heat is found in natural
gas models.
2. Ports are blocked.
3. LP tank has run out.
1. This model is set for 7 in. natural gas
usage. Please check your natural gas
supply system to have correct gas
pressure. Regulator is not needed for
NG model.
Check the orifice if you installed NG
nozzles. Conversion kit provides the
following nozzles:
Burner Orifice
Size
Main Burner
1.45mm
Searing Burner
1.45mm
Rotisserie Burner
1.45mm
2. Clear ports of any obstructions.
3. Refill the LP tank.
Low heat,
LP gas.
The propane regulator assembly
incorporates an excess flow device
designed to supply the grill with
sufficient gas flow. Rapid changes in
pressure can trigger the excess flow
device, providing a low flame and
low temperature.
Please follow these instructions:
1. Make sure all burners are “OFF”.
2. Open the tank valve and wait 5
minutes.
3. Light the burner one at a time
following the lighting instructions listed
on the door liner and Page 25 and 26.
Low heat,
natural gas.
Gas pressure is significantly affected
by gas line and length of gas line
from house gas line.
Check your gas line and make
corrections by following the chart below:
From House to Grill
Distance Tubing
Size
Up to 25 ft.
3/8 in. DIA
26 – 50 ft.
1/2 in. DIA
51 – 100 ft.
2/3 in. of run 3/4 in.
1/3 in. of run 1/2 in.
Over 101 ft.
3/4 in. DIA
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