Livescribe™ Smartpen User Guide
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Livescribe is that you take this precaution before connecting your smartpen to your computer, placing
your smartpen in a cradle, or connecting it to any other device. You can do this in many ways, including
the following:
•
Ground yourself when you are holding your mobile device by simultaneously touching a metal
surface that is at earth ground. For example, if your computer has a metal case and is plugged into
a standard three prong grounded outlet, touching the case should discharge the ESD on your body.
•
Increase the relative humidity of your environment.
•
Install ESD-specific prevention items, such as grounding mats.
Conditions that enhance ESD Occurrences
Conditions that can contribute to the buildup of static electricity in the environment include the
following:
•
Low relative humidity.
•
Material type. (The type of material gathering the charge. For example, synthetics are more prone
to static buildup than natural fibers like cotton.)
•
The rapidity with which you touch, connect, or disconnect electronic devices.
•
While you should always take appropriate precautions to discharge static electricity, if you are in an
environment where you notice ESD events, you may want to take extra precautions to protect your
electronic equipment against ESD.
Warranty Information
LIMITED WARRANTY.
Livescribe warrants the Livescribe smartpen to be free from defects in
materials and workmanship under normal use for a period of one year from the date of original direct or
retail purchase. This warranty is void if the product has been damaged by accident or unreasonable
use, immersion in water, neglect, abuse, improper maintenance, our other causes not arising out of
defects in workmanship or materials of the product. All warranty claims are subject to: (1) you notifying
Livescribe of the warranty claim within the warranty period, (2) Livescribe verifying the existence of a
defect in the product and (3) receipt of valid proof of your purchase and the date of your purchase.
Your exclusive remedy shall be, at Livescribe's option, to have it repaired or receive a replacement
Livescribe smartpen. Before returning the Livescribe smartpen, please contact the Livescribe
Customer Service Department for instructions.
