Troubleshooting
9-26
InterReach Unison Installation, Operation, and Reference Manual
CONFIDENTIAL
D-620003-0-20 Rev J
Remote Access Unit Status Messages
NOTE:
If your equipment is using release 3.1 firmware, the
icon is displayed
instead of
, except for “unit not system tested”.
Table 9-9
Status Messages Reported by the RAU
Status Message
Action
[RS01]Temperature is high
Check for proper installation. Check the environmental controls, move the
RAU to a cooler environment.
[RS02]DC voltage is low
Check the CAT-5E/6 cable for shorts/opens, especially on new installations.
Check the CAT-5 Extender, if present. If the status message persists, replace
the RAU when possible.
[RS03]Power amplifier is failing
Replace the RAU when possible.
[RS05] The cable loss between EH/Accel
Hub and RAU is above the recommended
limit
The downlink RF is below the recommended minimum; the CAT-5 cable may
be longer than recommended.
Check the CAT-5E/6 cable for shorts/opens, especially on new installations.
Check the CAT-5 Extender, if present. If the status is common to more than one
RAU, replace the EH/Accel Hub when possible. Use the CAT-5 Extender to
improve coverage.
[RS06]System test required
Run the system test.
[RS07]Antenna disconnected
Check antenna connection and re-run system test.
Note:
With Firmware
Release 5.5 and later, this alarm can be configured a either a status or a warning
message (RW19).
[RS09]Commanded Out-of-Service
Command In-service to restore operation.
Note:
Message displays in Firmware
Release 5.5 or earlier.
[RS10]External fault lockout
Check the Hubs for faults.
Note:
Message displays in Firmware Release 5.5 or
earlier.
[RS11]Internal fault lockout
Check the RAU faults. The RAU is out-of-service.
Note:
Message displays in
Firmware Release 5.5 or earlier.
[RS13]DC Power supplied by the Expan-
sion/Accel Hub is too high
Check the CAT-5E/6 cable for shorts/opens, especially on new installations.
Check the CAT-5 Extender, if present. If the status is common to more than one
RAU, replace the EH/Accel Hub when possible. Try another port. If no status is
reported, flag the previous port as unusable and replace the Hub when possible.
Otherwise, replace the RAU when possible.
[RS14]Potential failure in the UL RF path
Unable to complete system end-to-end test. Replace the RAU when possible
[RS15]Potential failure in the DL RF path
Unable to complete system end-to-end test. Check the RAU termination at the
SMA connector and re-test. Replace the RAU if there are no Hub alarms.
[RS16]Factory special test mode
Cycle the power to clear the test mode.
