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Customer service & spare parts
If you require spare parts or a technician, contact your local LG
Customer Service Centre.
Your call will be automatically passed on to the Customer Service
Centre responsible for your post code area. You can find the
address of your local Customer Service Centre and other
information for customers on the Internet at www.lg.com
Please ensure you have the following details to hand:
1. Your name and address, including your post code.
2. Your telephone number.
3. Exact details of the nature of the problem.
4. The model, series and serial number. These details are found on
the rating plate located at the left-hand inner edge of the oven
door.
5. Your dated receipt of purchase. Please note that proof of
purchase is required for any warranty claim. Before requesting a
warranty claim, please ensure that you have read through the
section on "Troubleshooting". There will be a charge for any
inspection carried out by a technician if it should transpire that
there is no mechanical or electrical fault present in the appliance.
Customer Service
For general queries on LG appliances or further details of LG
products,please contact our Customer Service Centre in writing or
by telephone or visit our website at www.lgservice.com
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