The TSM implements the SEL as specified in the IPMI 2.0 specification. The SEL is accessible regardless of
the system power state through the TSM in-band and out-of-band interfaces.
For more information about viewing the SEL, refer to the
ThinkServer System Manager User Guide
, which is
available for download at http://www.lenovo.com/support.
Basic troubleshooting tables
Use the basic troubleshooting information to find solutions to problems that have definite symptoms.
Lenovo ThinkServer Deployment Manager program problems
Follow the suggested actions for the corresponding symptom in the order in which they are listed until the
problem is solved. If none of these actions solve the problem, see “Troubleshooting procedure” on page 115
for the subsequent steps you should check after using the information in this topic. If the problem still cannot
be solved, seek technical assistance. See Chapter 8 “Getting information, help, and service” on page 121.
Note:
If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter
6 “Replacing hardware” on page 41.
Symptom
Action
The operating system installation program continuously
loops.
Make more space available on the hard disk drive.
The Lenovo ThinkServer Deployment Manager program
cannot start the operating system medium.
Ensure that the operating system medium is supported by
the Lenovo ThinkServer Deployment Manager program
version your are using. For a list of supported operating
systems, refer to the user guide and compatibility notes
for the Lenovo ThinkServer Deployment Manager program
through the program main interface. See “Lenovo
ThinkServer Deployment Manager” on page 12.
Optical drive problems
Follow the suggested actions for the corresponding symptom in the order in which they are listed until the
problem is solved. If none of these actions solve the problem, see “Troubleshooting procedure” on page 115
for the subsequent steps you should check after using the information in this topic. If the problem still cannot
be solved, seek technical assistance. See Chapter 8 “Getting information, help, and service” on page 121.
Notes:
• If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter
6 “Replacing hardware” on page 41.
• If an action step is preceded by “(Trained service technician only),” this action step is reserved for a trained
service technician and must be performed only by a trained service technician.
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