Larson Davis HVM100, Руководство пользователя

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April 11, 2003 Warranty/Customer Satisfaction
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A P P E N D I X
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Warranty/Customer Satisfaction
A. Total Customer Satisfaction. Larson Davis, Inc. ("LD") guarantees Total Customer Satisfaction.
If, at any time you are not completely satisfied with any LD product, LD will repair, replace or
exchange it at no charge, except as otherwise provided in this Limited Warranty. The employees of
LD strive to provide superior, unmatched customer service. Should you find yourself dissatisfied with
any LD product for any reason, consult a LD Application engineer or local representative/ distributor
to discuss your situation.
B. Purchase Price Refund/Limited Warranty. LD warrants to the original purchaser (the "Buyer")
that, unless otherwise expressly specified in writing by a LD officer, all LD products shall be free of
defects in material and workmanship for a period of two (2) years from date of original purchase. In
furtherance of LD's commitment to Total Customer Satisfaction, LD will, for a period of one (1) year
from date of original purchase, refund 100% of the customer's purchase price for any LD product with
which the buyer is not completely satisfied, subject to the exceptions contained in Paragraph J of this
Limited Warranty. The option of a refund may be selected during this one (1) year period in lieu of
repair, replacement or exchange of the product.
Extended Labor Warranty. In furtherance of LD's commitment to Total Customer Satisfaction,
LD offers an extended labor warranty of one (1) year on all products calibrated or certified by a
factory technician at any time or from time-to-time during the first seven years of the product life
from date of manufacture. The customer's sole remedy pursuant to this extended warranty is to
receive free labor for any repairs required during the period in which the extended warranty is
effective. This extended labor warranty is subject to the limitations as outlined in Paragraph J.
Service & Repair Limited Warranty. In addition to the limited warranties set forth above, LD
offers a 90-day parts and labor limited warranty for all repair work performed at the factory. This
warranty is limited to parts repaired or replaced at the factory by LD. This warranty is also subject
to the limitations as outlined in Paragraph J.
C. Shipping Charges. The buyer will return the product freight prepaid by the Buyer to an
authorized service center. The product will be returned to the buyer freight prepaid by LD.
D. Products Manufactured by Others. This Limited Warranty does not cover any products
manufactured by others. Such products are subject to the warranty, if any, of their respective
manufacturers, and to be repaired only by a respective authorized service person for such products.
LD shall have no obligation to undertake repairs of products manufactured by others.