Parasol Installation Instructions
Problem
The shade will not fit into the installation brackets.
Solution
Check that the installation brackets are level and aligned. Shim the installation brackets to level the
headrail, if necessary.
Be sure the heads of the screws are flush against the installation bracket.
Check that the headrail is completely inserted into the installation brackets. See “Install the Shade”
Problem
The shade is hard to raise or lower, or will not raise or lower.
Solution
Make sure that the shade fabric is not caught between the installation bracket and the headrail.
Check that the headrail and installation brackets are level and aligned in the window. Shim the
installation brackets to level the headrail, if necessary.
If hold-down brackets are used, make sure they have been released before operating the shade.
Problem
The shade raises or lowers unevenly, or the bottom rail is uneven when fully raised.
Solution
Check that the headrail and installation brackets are level and aligned. Shim the installation brackets
to level the headrail, if necessary.
Check to see if there is an obstruction in the shade’s path. If a shade hits an obstruction as it is
lowered, it may become misaligned. This may cause the shade to be angled or tilted when fully
raised. Try lowering the shade completely, then raising it to allow it to self-correct.
Adjust the shade height. See “Shade Height Adjustment”
Problem
The shade will not stay in the raised position.
Solution
To lock the shade in the raised position (or anywhere along the path to the fully raised position),
engage the cordlock by pulling the cord toward the outside of the shade.
Troubleshooting
Be sure the cord
loop fits into
the ferrule
groove.
Cord
Loop
Problem
The ferrule has come off the cord. How do I rethread the ferrule?
Solution
Thread the end of the cord into the tapered end of the
ferrule. Loop the cord around the ferrule and back through the tapered end. Make sure the loop fits
into the groove on the side of the ferrule.
