General Information
1
Returning the Probe for Service
N2820/1A User’s Guide
13
Returning the Probe for Service
If the probe is found to be defective we recommend sending it to an
authorized service center for all repair and calibration needs.
Perform the following steps before shipping the probe back to
Keysight Technologies for service.
1
Contact your nearest Keysight sales office for information on
obtaining an RMA number and return address.
2
Write the following information on a tag and attach it to the
malfunctioning equipment.
• Name and address of owner
• Product model number (for example, N2820A)
• Product Serial Number (for example, MYXXXXXXXX)
• Description of failure or service required
3
Protect the probe by wrapping in plastic or heavy paper.
4
Pack the probe in the original carrying case or if not available use
bubble wrap or packing peanuts.
5
Place securely in sealed shipping container and mark container as
“FRAGILE”.
Contacting Keysight
Technologies
For technical assistance, contact your local Keysight Call Center.
• In the Americas, call 1 (800) 829-4444
• In other regions, visit
http://www.keysight.com/find/assist
NOTE
Include probing and browsing heads if you feel the probe is not meeting
performance specifications or a yearly calibration is requested.
NOTE
If any correspondence is required, refer to the product by serial number
and model number.
Содержание N2820A
Страница 1: ...Keysight N2820 1A High Sensitivity Current Probes User s Guide...
Страница 30: ...30 N2820 1A User s Guide 2 Making Measurements Quick Start Figure 10 R Sense Entry Box...
Страница 74: ...74 N2820 1A User s Guide 4 Probe Calibration To Calibrate the Probe on InfiniiVision Oscilloscopes...
Страница 84: ...84 N2820 1A User s Guide 5 Characteristics and Specifications Dimensions...
Страница 94: ...94 N2820 1A User s Guide 6 Performance Data Plots Input Load Model...
Страница 106: ...106 N2820 1A User s Guide 7 Performance Verification Performance Test Record...
Страница 109: ...N2820 1A User s Guide 109...
Страница 110: ...This information is subject to change without notice Keysight Technologies 2018 March 2018 N2820 97006 www keysight com...