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In the event of a malfunction, fi rst check all the cable connections and operating states:
1. Receiver and TV set power plugs are connected to wall socket
2. Antenna cables are connected to the receiver input
3. Receiver and TV set are correctly connected to each other by a HDMI or Scart or cinch cable
4. Audio connections are made to the Hi-Fi or Dolby Digital system as appropriate
5. Receiver and TV set (Hi-Fi/Dolby Digital system) are switched on (check power indicators)
6. Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
Problem
Cause
Remedy
A “No signal!” warning appears on
some or all channels
Antenna signal of satellite
reception system missing or
faulty. Incorrect LNB frequencies
set in “Antenna Confi guration”
menu.
Consult an antenna specialist to
have it checked and repaired as
necessary. Check the settings
in the “Settings”, “Antenna
confi guration” menu, and change
them if necessary.
Remote control no longer
responding
Receiver or remote control
command set may have been
unintentionally changed
Set infrared code 1, as described
in the operating manual under
“General operating instructions”,
“Remote control code”; check
batteries
Wrong time being displayed
“Summer Time” setting wrong.
An incorrect time was imported
from the reception signal
On “Settings” - “Date and Time
Setup” menu check “Summer
Time Enabled” and change as
necessary Use the power switch
to switch the receiver off from the
current channel, e.g. Das Erste
or ZDF, wait 10 seconds and
then switch it back on
The following channels cut out
or “No or bad signal!” appears:
DSF, Tele 5, HSE 24 and
Sonnenklar TV
DECT telephones operate on
the same frequency as these
channels. Interference may occur
due to inadequate level or poor
shielding of cable
Consult your antenna specialist
Troubleshooting
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