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Kaspersky Anti-Virus
®
for Lotus Notes/Domino
The program will dispay the list of running tasks; check the list for the
kavmonitor module. If kavmonitor is absent, run the module manually by
entering the following string:
load kavmonitor
If the task has not been run, send the letter to the Technical Support
Service and indicate the error code.
Question: Why do I need the license key ? Will my copy of the anti-virus
program work without it?
No, Kaspersky Anti-Virus
®
does not work without a license key.
If you are still deciding whether or not to purchase Kaspersky Anti-
Virus
®
, we can provide you with a temporary key file (trial key), which
will only work for two weeks or a month. When this period expires, the
key will be blocked.
Question: What happens when the product license expires?
After expiration of the license Kaspersky Anti-Virus
®
won't work.
Therefore, we will no longer be able to guarantee protection against
new viruses.
Question: My anti-virus program does not work.
What should I do?
First, check if a solution for your problem is provided in this document,
in particular, in this section, or on our website (
Services
!
For the
customers
!
Technical support
!
Online support
).
In addition, we recommend that you apply for support to the distributor
from whom you purchased Kaspersky Anti-Virus
®
, or write to our
Technical support service (
).
To make sure your request is answered as soon as possible follow
these suggestions:
1.
In the message header specify your server’s operating system, the
name of the component you experience problems with, and briefly
describe the problem. For example:
Linux, Webmin, cannot access settings of the licensed users list.
2. Compose your mails in plain text format. Avoid sending HTML
messages.