Intellinet 525176, Руководство пользователя

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TROUBLESHOOTING
5 TROUBLESHOOTING
If you encounter any problems when you’re using the Wireless 300N PCI Card, don’t
panic! Before you call your place of purchase for help, check this troubleshooting
table: The solution to your problem could be very simple, allowing you to solve the
problem yourself!
Problem: Can’t find any wireless access point / wireless device in the Site
Survey section.
Possible Solutions:
1. Click “Rescan” a few more times to see if you can find any wireless access
points or wireless devices.
2. Move closer to any known wireless access point.
3. Make sure the Ad Hoc mode is enabled for the wireless device you want to
establish a direct wireless link to.
4. Adjust the position of the antenna and click “Rescan” a few more times.
Problem: Nothing happens when “Launch Config Utilities” is clicked.
Possible Solutions:
1. Make sure the card is firmly inserted into your computer’s PCI slot. If the
configuration utility’s icon is black, the ard isn’t detected by your computer.
Switch the computer off and insert the card again.
2. Reboot the computer and try again.
3. Remove the driver and re-install.
4. Contact your place of purchase for help.
Problem: Can’t establish a connection with a certain wireless AP.
Possible Solutions:
1. Click “Connect” a few more times.
2. If the SSID of the access point you want to connect to is hidden (nothing is
displayed in the “SSID” field in the Site Survey section), you need to input the
correct SSID of the access point. Contact the owner of access point to obtain
the correct SSID.
3. You need to enter the correct passphrase / security key to connect to an
access point with encryption. Contact the owner of access point to obtain the
correct passphrase / security key.
4. The access point you want to connect to only allows network cards with specific
MAC address to establish a connection. Go to the About screen and write down
the value of “Phy_Addess,” then present this value to the owner of the access
point so they can add the MAC address of your card to their access point’s list.