TwinLock B600 CashProtect
Trouble Shooting
Manual V.1.04A
77
Error TwinAlarm
!
An error occurred in the communication with TwinAlarm.
✓
Repeat the task you tried to carry out before the message was displayed.
Contact technical support if the message is displayed once more.
Invalid card
!
The code card is invalid.
✓
Check whether you have got a valid card. Contact your system manager / the
support if you do not have a valid card.
Invalid code | Block period
!
During an attempt at opening a lock a user has entered incorrect PIN code four
times. Therefore a block time has been activated by the system. The block time,
during which code entry is impossible, is prolonged by a minute after every
time incorrect code is entered.
✓
Wait until the block time has ended and enter your PIN code.
✓
Please contact your system manager / technical support, if you do not know
the correct code.
Invalid input
!
A wrong or invalid input has been entered. Possibly code, date or time have
been entered incorrectly or, with option ‘Parallel code’ or ‘Dual code’ selected,
only one user instead of two ones has entered code.
✓
Repeat the operation. Contact technical support, if the error message is
displayed again.
Just started or | was currentless
!
The system has been without power supply. The display of the message ends
when a lock is opened.
✓
Check whether date and time have been set properly.
✓
Check the protocol / have the staff responsible for security check whether
someone has tried to manipulate the system.
Lock mid pos no.
!
Lock bolt is neither engaged nor disengaged but in middle position.
✓
Check whether there is an obstacle in the way of the lock bolt.
✓
Check whether the lock can be opened and closed. If it cannot be opened or
closed, contact technical support.
! Manipulation !
!
Wrong code has been entered at least three times.
✓
Read the protocol in order to see who has entered wrong code.
No card
!
No card has been presented in front of the RFID reader.
✓
Repeat the process and present a RFID card in front of the RFID reader.