WHAT TO DO
Water is not cold.
• No power to unit.
• The unit is unplugged.
• The electric outlet is inoperative.
• Copper tubes connected incorrectly.
• The unit has not had sufficient
time to chill the water.
• Make sure the circuit breaker or fuses are
functioning properly.
• Make sure the unit is connected to a properly grounded
electric outlet.
• Check that the outlet is not switched off.
• Switch copper tube connections.
• Cold water in the chilled water tank is still being chilled.
Wait 15 minutes and check temperature once again.
• Check that the temperature control knob is set to the
maximum cold setting.
• Tube is blocked.
• Check that tubes are not kinked, twisted or pinched.
• Unscrew spout end piece and clean out any debris.
Cold water drips or
sputters from spout.
• Insufficient water supply.
• The spout is blocked.
• Check the supply valve to ensure that is fully open and there
are no obstructions in the water line reducing the pressure
below 30 psi (
i.e., a poorly mounted saddle valve, a clogged
water filter, or a partially opened shut-off valve).
• Check to see if chilled water tank is improperly connected
to hot water supply line. If so, attach to cold water line.
• Unscrew spout end piece and clean out any debris.
Water does not flow
from spout.
Water is dripping
from the spout/vent
constantly.
• Debris in the water line may be
in the faucet valve seat causing a
slow water leak.
• Unscrew spout end piece and clean out any debris.
• Activate faucet lever 7-10 times to flush faucet & lines.
Divided stream.
• Debris in the end piece.
• Unscrew spout end piece and clean out any debris.
Unpleasant taste.
• Chilled water tank requires purging.
• If chilled water has not been dispensed for 3 or more days,
or if fewer than 3 cups per day are dispensed, the chilled
water tank should be purged. Run cold only faucet for
3 minutes to purge chilled water tank. Wait 1 hour before
dispensing fresh water.
PROBLEM
POSSIBLE CAUSE
PleasereadTroubleshootingGuideand/orvisit
www.insinkerator.combeforecalling
AnswerLine
®
TROUBLESHOOTING
FILTRATIONISSUES
(Filtration available as an option)
Water taste or odor.
New filter leaks or
doesn’t fit.
No water flow or
low water flow.
• Filter needs to be flushed out.
• Life of filter has expired.
• Head and bracket not fully rotated.
• Filter O-ring breach.
• Life of filter has expired.
• Activate the faucet lever and run until the water is cold.
If there is no change, replace filter cartridge.
• Remove, inspect, reinstall filter cartridge.
• Remove new filter, replace with old filter. Check operation.
If OK, reinstall new filter and recheck operation.
• Replace filter cartridge.
Electric Shock Hazard:
To prevent electrical shock, disconnect power before
servicing unit. Use only a properly grounded and polarized electric outlet.
Replace filter cartridge when there is an obvious
decrease in water flow to the faucet or if there is an
objectionable taste or odor to the water.
When the inlet and outlet ports have been closed
and the filter’s internal pressure has been relieved,
water (about 2 oz) will discharge from vent line.
If the new filter cartridge cannot be inserted,
insert the old one and turn until it stops, remove it
and then retry the new cartridge.
Carbon filters should be replaced within 12 months.
Filter replacement instructions:
Replace with an InSinkErator
®
filter.
Place pan or dish towel under the filter
to catch water drainage during change.
Slowly turn the cartridge counter-clockwise
completely until it stops (1/4 turn).
Pull cartridge straight down and discard.
Insert new cartridge into filter head.
Top surface of cartridge will become
flush with the bottom of the filter head
when fully engaged.
Turn the cartridge clockwise until it
stops (1/4 turn).
Align the in/out arrow on the head and
bracket assembly to the in/out arrow on
the cartridge.
Open faucet to expel trapped air.
Run water for 3 minutes before usage.
The temperature on the chilled
water tank is controlled by the
temperature control knob
on the front of the unit.
For colder water
–
Turn the control knob
clockwise. Allow 60 mins.
For less cold water
–
Turn the control knob counterclockwise.
To shut down the chilled water tank –
Turn control knob counterclockwise
to the “OFF” position.
Regularly inspect the unit for any signs
of leakage. If there are signs of water
damage, immediately remove the unit
from service.
To avoid water damage from leakage,
replace all cut, loose or split tubing
.
A drain pan, plumbed to an appropriate
drain or outfitted with a leak detector,
should be used in those applications
where any leakage could cause
property damage.
PROPERTY DAMAGE
CARE AND USE
Only use mild cleaners to clean the
faucet and plastic components.
Cleaners with acids, abrasives,
alkaline or organic solvents will result in
deterioration of the plastic components
and void the warranty.
CLEANING THE TANK AND FAUCET
FILTER GUIDE AND REPLACEMENT
(Filtration available as an option)
ADjUSTING WATER TEMPERATURE
Co
lde
r water
13
12
If you are still experiencing trouble call the
AnswerLine
®
1-800-558-5700.
Anytime the chilled water tank will not be used for an
extended period, or if temperature is below freezing,
unplug and drain the unit.
Disconnect power from unit.
Shut the cold water supply off at the valve.
Open cold only faucet to relieve pressure
from the chilled water tank.
Disconnect the inlet/outlet water lines
attached to the chilled water tank.
Completely drain water from the chilled
water tank by tipping it on its left side
(tube side) and allow water to run into a
large container.
Once drained, set unit in its normal
upright position for storage.
To put the chilled water tank back into
service, reconnect the water lines (see
Pages 4-6) and open the water supply.
Open the cold water faucet until water
runs from the faucet.
Plug in the unit and set control knob to
desired temperature.
SEASONAL STORAGE/DRAINAGE
