Table
5.
Ethernet
troubleshooting
chart
(continued)
Ethernet
controller
problem
FRU/actions
The
Ethernet
controller
stopped
working
without
apparent
cause.
Check
the
following:
v
Run
diagnostics
for
the
Ethernet
controller.
v
Try
a
different
connector
on
the
hub.
v
Reinstall
the
device
drivers.
See
your
operating-system
documentation
and
the
ServerGuide
information.
v
Reseat
or
replace
the
adapter.
Ethernet
controller
messages
The
integrated
Ethernet
controller
might
display
messages
from
certain
device
drivers.
The
latest
information
available
concerning
these
messages
will
be
made
available
at
the
IBM
Support
Web
site
at
http://www.ibm.com/pc/support.
Note:
See
the
documentation
on
the
Broadcom
NetXtreme
Gigabit
Ethernet
Software
CD
that
came
with
the
server
for
information
about
configuring
the
Ethernet
controller.
Recovering
the
BIOS
code
If
your
BIOS
code
has
become
damaged,
such
as
from
a
power
failure
during
a
flash
update,
you
can
recover
your
BIOS
code
using
the
flash
ROM
page-swap
jumper
(J50)
and
a
BIOS
flash
diskette.
Note:
Use
one
of
the
following
methods
to
obtain
a
BIOS
flash
diskette:
v
Use
the
ServerGuide
program
to
make
a
BIOS
flash
diskette.
v
Download
a
BIOS
flash
diskette
from
the
World
Wide
Web.
Go
to
http://www.ibm.com/pc/support/,
click
IBM
Server
Support
,
and
make
the
selections
for
your
server.
v
Contact
your
IBM
service
representative.
The
flash
memory
of
your
server
consists
of
a
primary
page
and
a
backup
page.
The
J50
jumper
controls
which
page
is
used
to
start
the
server.
If
the
BIOS
code
in
the
primary
page
is
damaged,
you
can
use
the
backup
page
to
start
the
server;
then,
start
the
BIOS
flash
diskette
to
restore
the
BIOS
code
to
the
primary
page.
To
recover
the
BIOS
code,
complete
the
following
steps:
1.
Turn
off
the
server
and
peripheral
devices
and
disconnect
all
power
cords
and
external
cables;
then,
remove
the
cover.
2.
Locate
jumper
J50
(flash
ROM
page-swap)
on
the
system
board.
Chapter
3.
Diagnostics
37
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