IBM XSERIES 255 TYPE 8685, Руководство по техническому обслуживанию и ремонту

Страница: 149 / 226

If you have just added new software or a new option and your server is not
working, do the following before using the error symptom charts:
v Remove the software or device that you just added.
v
Run the diagnostic tests to determine if your server is running correctly.
v
Reinstall the new software or new device.
In the following table, if the entry in the FRU/action column is a suggested action,
perform that action; if it is the name of a component, reseat the component and
replace it if necessary. The most likely cause of the symptom is listed first.
Note: See “System” on page 160 to determine which components should be replaced by a field service technician.
CD-ROM drive problems
Symptom FRU/action
CD-ROM drive is not
recognized.
1. Verify that:
v The IDE channel to which the CD-ROM drive is attached (primary or
secondary) is enabled in the Configuration/Setup Utility program.
Note: On a server with a single IDE channel, only the primary channel can
be used.
v
All cables and jumpers are installed correctly.
v
The correct device driver is installed for the CD-ROM drive.
2. Run CD-ROM drive diagnostics.
3. Cable.
4. CD-ROM drive.
5. System board.
Note: See “System” on page 160 to determine which components should be replaced by a field service technician.
Diskette drive problems
Symptom FRU/action
Diskette drive activity LED stays
on, or the system bypasses the
diskette drive.
1. If there is a diskette in the drive, verify that:
v The diskette drive is enabled in the Configuration/Setup utility program.
v
The diskette is good and not damaged. (Try another diskette if you have
one.)
v The diskette is inserted correctly in the drive.
v
The diskette contains the necessary files to start the server.
v The software program is working properly.
v
The cable is installed correctly (in the proper orientation).
2. Run diskette drive diagnostics.
3. Cable.
4. Diskette drive.
5. System board.
Chapter 6. Symptom-to-FRU index
139