Table 16. NSBxxxx error codes and text messages (continued)
Error code
Error message
What you should do
NSB31510
Keyboard controller did
not respond.
Check the keyboard cable connection. If
the symptom remains, replace the NetVista
thin client logic unit (see “Appendix A.
Replacing hardware parts” on page 59).
NSB31520
Keyboard was not
recognized.
Check the keyboard cable connection.
NSB32500
Mouse did not respond.
Check the mouse cable connection.
USB messages (NSB4xxxx)
NSB40500
USB failure.
Disconnect any USB devices from the
NetVista thin client and restart the system.
If the symptom remains, replace the
NetVista thin client logic unit (see
“Appendix A. Replacing hardware parts”
NSB40510
USB initialization failure.
Disconnect any USB devices from the
NetVista thin client and restart the system.
If the symptom remains, replace the
NetVista thin client logic unit (see
“Appendix A. Replacing hardware parts”
CompactFlash card messages (NSB51xxx)
NSB51500
File not found on flash
card.
Power off the NetVista thin client. Ensure
that the CompactFlash card is installed
properly (see “Appendix D. CompactFlash
card” on page 67). Power on the NetVista
thin client. If the hardware problem
persists, replace the NetVista thin client
logic unit (see “Appendix A. Replacing
hardware parts” on page 59).
NSB51510
Cannot close file on flash
card.
Power off the NetVista thin client. Ensure
that the CompactFlash card is installed
properly (see “Appendix D. CompactFlash
card” on page 67). Power on the NetVista
thin client. If the hardware problem
persists, replace the NetVista thin client
logic unit (see “Appendix A. Replacing
hardware parts” on page 59).
Ethernet messages (NSB62xxx)
NSB62500
Line speed automatic
negotiation failed.
Verify that you connected the network
cable to the NetVista thin client correctly.
NSB62510
No network device found. Replace the NetVista thin client logic unit
(see “Appendix A. Replacing hardware
parts” on page 59).
Failure to boot message (NSB83xxx)
NSB83589
Failed to boot after 3
attempts.
Power off the NetVista thin client. Ensure
that the CompactFlash card is installed
properly (see “Appendix D. CompactFlash
card” on page 67). Power on the NetVista
thin client. If the hardware problem
persists, replace the NetVista thin client
logic unit (see “Appendix A. Replacing
hardware parts” on page 59).
Resolving hardware problems
57
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