Repetitive Marks on the Print
Possible Causes
Actions You Should Take
Print Sample
The paper path is
contaminated
Print several blank sheets of paper to
clear out the contamination
The toner cartridge is
damaged
Replace the toner cartridge (see
“Changing the Toner Cartridge” on
page 101
Random Deletions or Light Areas on the Print
Possible Causes
Actions You Should Take
Print Sample
There is moisture in the paper
Load fresh, dry paper
Paper does not meet
specification
Use recommended paper (see “Selecting
Paper and Other Printable Material” on
page 25)
The toner cartridge seal is still
in place
Remove the toner cartridge seal
Vertical Marks on the Print
Possible Causes
Actions You Should Take
Print Sample
The toner cartridge is
damaged
Replace the toner cartridge (see
“Changing the Toner Cartridge” on
page 101
Appendix B. Print Quality Problems
151
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