General
error
symptoms
Note:
See
“System
replaceable
units”
on
page
144
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Symptom
FRU/action
Problems
such
as
broken
cover
locks
or
indicator
LEDs
not
working
v
Broken
CRU/FRU
Hard
disk
drive
error
symptoms
Note:
See
“System
replaceable
units”
on
page
144
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Symptom
FRU/action
Not
all
drives
are
recognized
by
the
hard
disk
drive
diagnostic
test
(Fixed
Disk
test).
1.
Remove
the
first
drive
not
recognized
and
try
the
hard
disk
drive
diagnostic
test
again.
2.
If
the
remaining
drives
are
recognized,
replace
the
drive
you
removed
with
a
new
one.
System
stops
responding
during
hard
disk
drive
diagnostic
test.
1.
Remove
the
hard
disk
drive
being
tested
when
the
server
stopped
responding
and
try
the
diagnostic
test
again.
2.
If
the
hard
disk
drive
diagnostic
test
runs
successfully,
replace
the
drive
you
removed
with
a
new
one.
Intermittent
error
symptoms
Note:
See
“System
replaceable
units”
on
page
144
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Symptom
FRU/action
A
problem
occurs
only
occasionally
and
is
difficult
to
detect.
1.
Verify
that:
v
All
cables
and
cords
are
connected
securely
to
the
rear
of
the
server
and
attached
options.
v
When
the
server
is
turned
on,
air
is
flowing
from
the
rear
of
the
server
at
the
fan
grill.
If
there
is
no
airflow,
the
fan
is
not
working.
This
causes
the
server
to
overheat
and
shut
down.
v
Ensure
that
the
SCSI
bus
and
devices
are
configured
correctly
and
that
the
last
external
device
in
each
SCSI
chain
is
terminated
correctly.
2.
Check
the
system-error
log
and
BMC
log.
3.
See
“Undetermined
problems”
on
page
140.
124
xSeries
236
Type
8841:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
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