v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 4, “Parts listing, System x3400 M3 Types 7378 and 7379,” on page 141 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
3038003
Firmware corrupted
1. Run the Setup utility, select
Load Default
Settings
, and save the settings to recover the
server firmware.
2. (Trained service technician only) Replace the
system board.
3048005
Booted secondary (backup) server firmware
image
Information only. The backup switch was used to boot
the secondary bank.
3048006
Booted secondary (backup) server firmware
image because of ABR
1. Run the Setup utility, select
Load Default
Settings
, and save the settings to recover the
primary server firmware settings.
2. Turn off the server and remove it from the power
source.
3. Reconnect the server to the power source, and
then turn on the server.
305000A
RTC date/time is incorrect
1. Adjust the date and time settings in the Setup
utility, and then restart the server.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
3058001
System configuration invalid
1. Run the Setup utility, and select
Save Settings
.
2. Run the Setup utility, select
Load Default
Settings
, and save the settings.
3. Reseat the following components one at a time in
the order shown, restarting the server each time:
a. Battery
b. Failing device (if the device is a FRU, it must
be reseated by a trained service technician
only)
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. Failing device (if the device is a FRU, it must
be replaced by a trained service technician
only)
c. (Trained service technician only) System
board
34
IBM System x3400 M3 Types 7378 and 7379: Problem Determination and Service Guide
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