Troubleshooting
not updated the screens properly but will when the I-O
Configuration Utility completes the download.
C
AUTION
:
I
F THIS OCCURS DURING A FIRMWARE
UPGRADE
,
DO
NOT
END THE TASK
.
A
LLOW THE TASK TO
CONTINUE TO RUN
–
IT IS WORKING IN THE BACKGROUND
.
E
NDING THE TASK DURING A FIRMWARE UPGRADE WILL
CORRUPT THE FLASH ON THE THIN CLIENT REQUIRING IT
TO BE RETURNED FOR REPAIR
.
The security password has been
lost.
9
Restore a previously saved configuration where the
security feature was not activated.
9
Restore factory defaults.
9
Contact
technical
support.
The Ping function continues to run
filling the screen with ping
responses.
9
Press and hold the ESC key for a couple of seconds if
the ping response does not stop after four responses.
There is a status line, but no sign
on screen, and there is a block
cursor in the upper left corner of
the screen
9
Check the following:
Verify the IP address on both the host and thin cleint
coincides.
Make certain that no other device on the network is
using the same IP addresses as the host and display
station.
Answer any host messages.
Vary off the device and end the Telnet session:
1. To vary off a device, on the AS/400, at a
command line, enter “wrkdevd [device name]”,
press ENTER. Select the work with status option,
then the vary off option.
2. To end the Telnet sessions, on the AS/400 at a
command line, enter “netstat”, select the Work
with TCP/IP Connection Status option, press
ENTER. (You may also use the “wrktcpsts *dev
[device name]” command.) Scroll until entries for
the IP address of the thin client is found. Select
the option to end the session.
IBM Error Codes
This section applies to the TeemTalk 5250 display connection.
IBM error codes are generated by the host system when an error occurs in the application being run,
such as using the wrong command key, making the wrong selection from a menu, and so on.
When an error occurs, the keyboard lock and the inhibit indicator “ X ”, appears and remains in the
status line. You will also see a four-digit system error code in the center of the status line.
To recover from an error, press Reset and continue to input information. If you cannot recover from an
error condition, contact the system operator.
Error Code
Solution
Thin Client User’s Guide
124
Содержание TC5000
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