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Features and Support Services

Getting Assistance and Support

8-15

Getting Assistance and Support

This section includes information about:

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Looking up technical information.

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Getting HP OmniBook assistance— from electronic services and from
Customer Support centers.

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Getting repair assistance.

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Hewlett-Packard limited warranty.

Содержание OMNIBOOK 5700

Страница 1: ...HP OmniBook 2000 5700 Corporate Evaluator s Guide ...

Страница 2: ...tion of this manual is prohibited without prior written permission of Hewlett Packard Company except as allowed under the copyright laws The programs that control this product are copyrighted and all rights are reserved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Portions of the programs that control this produc...

Страница 3: ...r the Microsoft End User License Agreement EULA contained in the Microsoft documentation The following License Terms govern the use of the software Use Customer may use the software on any one computer Customer may not network the software or otherwise use it on more than one computer Customer may not reverse assemble or decompile the software unless authorized by law Copies and Adaptations Custom...

Страница 4: ...ewlett Packard Termination Hewlett Packard may terminate this software license for failure to comply with any of these terms provided Hewlett Packard has requested Customer to cure the failure and Customer has failed to do so within thirty 30 days of such notice Updates And Upgrades Customer agrees that the software does not include updates and upgrades which may be available from Hewlett Packard ...

Страница 5: ...d Recovery CD or hard disk drive 1 16 To update the BIOS 1 16 Using OmniBook Security 1 17 To use password security 1 17 To use drive lock security 1 18 To disable drive lock 1 20 To attach a security cable 1 20 Identifying System Resources 1 21 To free COM2 by disabling infrared 1 23 2 Using Windows 3 x 2 1 Installing Windows 3 x 2 3 To reformat the hard drive 2 3 To install MS DOS 2 3 To install...

Страница 6: ...ting problems 3 13 Installing Applications and DMI Support 3 14 To install OmniBook applications 3 14 To install DMI support 3 14 Installing Cards 3 16 To install a Xircom Ethernet IIps PC card 3 16 To install a 3Com EtherLink III LAN 33 6 Modem PC card 3 17 To install an Intel EtherExpress PRO 100B PCI LAN adapter 3 19 To create a docking hardware profile 3 19 Working with Windows 95 3 21 To use ...

Страница 7: ...10 Installing Cards 5 12 To install a Xircom Ethernet IIps PC card 5 12 To install a 3Com EtherLink III LAN 33 6 Modem PC card 5 13 To install an Intel EtherExpress PRO 100B PCI LAN adapter 5 15 Working with Windows NT 4 0 5 17 To use Windows NT 4 0 5 17 To adjust the PC speaker 5 18 6 Using OS 2 Warp 4 0 6 1 Installing OS 2 Warp 4 0 6 3 To disable infrared 6 3 To create OS 2 driver disks 6 3 To i...

Страница 8: ...7 Other Accessories 8 8 Technical Specifications 8 9 Getting Assistance and Support 8 15 To look up technical information 8 16 To get HP OmniBook assistance 8 20 To find electronic support services 8 21 To contact Customer Support 8 23 To get repair assistance 8 24 Hewlett Packard Limited Warranty Summary 8 25 Using Electronic Serial Numbers 8 26 To ensure serial number security 8 26 To correct an...

Страница 9: ...1 Introduction ...

Страница 10: ...d OmniBook 5700 features the following Intel Pentium 150 or 166 MHz processor with MMX technology 512 KB Pipeline Burst Synchronous L2 cache Up to128 MB of RAM 12 1 inch TFT XGA or SVGA display PCI BUS architecture Optional internal 10x CD ROM 2 1 or 3 0 GB hard drive Zoomed video PC CardBus 64 bit graphics accelerator with 2 MB EDO video memory The value added Hewlett Packard OmniBook 2000 featur...

Страница 11: ...You may later decide to install Windows NT the OmniBook is certified NT compatible The OmniBook 2000 5700 meets or exceeds industry standards ensuring compatibility and connectivity Innovative security features including system and hard drive passwords a PC tattoo and a serial number stored in CMOS safeguard confidential information and deter hardware theft Superlative hardware is augmented by HP ...

Страница 12: ... Authenticity Support and Service booklet Quick Start sheet Brochures for OmniBook accessories and DeskJet 320 Online User s Guide Help and Readme file with latest changes to documentation OmniBook Recovery CD and Support Utility disk Includes Windows 95 Recovery operating system drivers and online User s Guide AC adapter F1044B and localized power cable Windows 95 Companion CD Standard lithium io...

Страница 13: ...Memory Display Hard Disk 2000 F1353A 166 MHz 16 MB 12 1 TFT SVGA 2 1 GB HP OmniBook 5700 CT 5 150 Model Product Number Pentium Processor with MMX technology Memory Display Hard Disk 2000 F1352A 150 MHz 16 MB 12 1 TFT SVGA 2 1 GB HP OmniBook 2000 CS 5 133 Model Product Number Pentium Processor Memory Display Hard Disk 1440 F1371A 133 MHz 16 MB 12 1 DSTN SVGA 1 44 GB HP OmniBook 2000 CT 5 33 Model P...

Страница 14: ...nal options allow you to manage power efficiently This section describes the following Starting the OmniBook Different ways to stop the OmniBook Effects of stopping the OmniBook Power states after stopping the OmniBook Frequently Asked Questions Creating a hibernate partition To start the OmniBook Press the blue On Suspend button Your session resumes or the computer reboots depending on the previo...

Страница 15: ...e on battery power Suspend Ready to resume immediately You intend to continue within 24 hours Standard method for Windows 95 and Windows for Workgroups if ac power is not connected To shut down and save your current session press FN F12 while on battery power Hibernate Preserves work in progress Reboots at turn on restores the session Saves battery power External connections are lost To shut down ...

Страница 16: ...ves significant power Restarts quickly Instant On Loses network connections Loses SCSI devices Requires some battery power Fn F12 key no ac adapter Turns off the display Saves maximum power Saves current session Reboots at startup Loses network connections Loses SCSI devices Off button Turns off the display Saves maximum power Resets everything at startup Starts a new session Charges battery if ac...

Страница 17: ...ything is shut down battery charges if ac adapter is connected Computer reboots at turn on For Windows 95 the Start button provides two commands that stop the OmniBook Suspend changes the OmniBook to the Suspend state Shut Down shut down the computer changes the OmniBook to the Off state If you plug in the ac adapter while the OmniBook is stopped battery charging components are activated but the O...

Страница 18: ...Create Hibernation Partition erases Hard Disk from the menu 5 Press Y to continue 6 Accept the default size or if you have more than 64MB of memory choose one of the alternate sizes Do not interrupt the hibernation partition process or unplug the ac adapter until complete 7 Make sure the ac adapter is connected for the remaining steps You must setup the default partition to install your operating ...

Страница 19: ...e approximate charge level of the battery The lightning bolt symbol appears when the battery is charging The battery symbol blinks when the battery is low About Battery Status Charging These icons appear when a battery is inserted in the corresponding battery slot Battery 1 is the standard Lithium Ion battery on the right side of the OmniBook and Battery 2 is the Enhanced Battery in the center The...

Страница 20: ...information about recovering a damaged hard disk drive or lost Recovery CD In this section you ll find information about the following Using the OmniBook Recovery CD Installing OmniBook drivers applications and online manuals Using the HP Support programming service Replacing a lost or damaged Recovery CD Replacing damaged or inoperable hard disk drives Updating the OmniBook BIOS OmniBook security...

Страница 21: ...BOOK HPADDON WFW For Windows for Workgroups Use this for the easiest setup after installing Windows for Workgroups but before installing applications and user files Overlays a standard MS DOS 6 22 and Windows for Workgroups system with necessary drivers and optional OmniBook applications This results in a system similar to the Windows for Workgroups system shipped with the OmniBook HPUTILS For Win...

Страница 22: ...S DISK1 directory on the CD double click SETUP EXE The OmniBook Application Software Setup menu appears 4 Select the appropriate applications then click Install Now To use the Recovery CD programming service If you need to recover an operating system OmniBook drivers or any other program on the Recovery CD but do not have access to a CD ROM drive HP Service can recover these files for you The cost...

Страница 23: ... chapter page 8 23 for more information Important Because a BIOS update replaces the previous version it is essential that you follow these instructions exactly The BIOS update process resets the configuration settings in the System Configuration Utility except for the PC Identification and Passwords 1 Shut down the OmniBook 2 Undock 3 Plug in the ac adapter 4 Remove any PC cards 5 Insert the BIOS...

Страница 24: ...at turn on even after automatic turn off or you can require it only after you do a secure stop pressing FN blue On Suspend Undocking protection Prevents an unauthorized person from removing the computer from a docking system If you activate undocking protection you can undock your OmniBook only while it s turned on Setup protection Prevents an unauthorized person from changing OmniBook settings li...

Страница 25: ...d to the hard disk drive No OmniBook will be able to read this disk until the password is entered Do not alter your password while copying files Possible Drive Lock Scenarios If a protected hard disk drive is transferred to an OmniBook with a different password press F2 during the boot process and change the user password to match the password on the hard disk If a protected hard disk drive is tra...

Страница 26: ...space bar 4 Select OK Exit then Save 5 Press the Off button on the left side of the OmniBook then press the blue On Suspend button To attach a security cable Your OmniBook has three built in connectors that allow you to secure the OmniBook with a cable two on the back of the computer and one on the right side The Kensington MicroSaver lock system works with these connectors and is available at man...

Страница 27: ...errupts 0 System timer 1 Keyboard 2 Redirect IRQ 9 3 COM2 and COM4 undocked Free docked 4 COM1 and COM3 serial port 5 Crystal sound 6 Disk drive 7 LPT1 parallel port 8 Real time clock 9 MIDI 10 PCI type interrupt CardBus and SCSI docked 11 Free 12 Mouse 13 Coprocessor 14 Internal hard disk drive primary IDE controller 15 Internal CD ROM secondary IDE controller System Memory C0000 CAFFF Chips Tech...

Страница 28: ...al sound 2F8 2FF COM2 infrared port 330 331 MPU 401 MIDI 376 Secondary HDD controller internal CD ROM 378 37F LPT1 printer port 388 38B Sound 3B0 3BB VGA adapter 3C0 3DF VGA adapter 3E0 3E1 PC card bridge on PCI 3F0 3F5 Floppy controller 3F6 Primary HDD controller 3F7 Floppy controller 3F8 3FF COM1 serial port DMA Channels 0 Sound record 1 Sound playback 2 Disk drive 3 Fast IR 4 DMA controller 5 F...

Страница 29: ...cally assigns PC card modems to COM3 If infrared functionality is not required you can free COM 2 for your modem 1 Restart the OmniBook 2 Press F2 when prompted to enter the System Configuration Utility SCU 3 Choose COM Ports from the Input Output menu 4 Change the IR port to None 5 Save and Exit the SCU ...

Страница 30: ......

Страница 31: ...2 Using Windows 3 x ...

Страница 32: ...ose Windows for Workgroups 3 11 during the initial setup of the OmniBook 2000 5700 you can make copies of the MS DOS and Windows for Workgroups Disks from the Hard Drive When Windows starts for the first time it asks you to make these disks or you can click the Make OmniBook Installation Disks icon in the OmniBook group Before you Start This installation assumes you have the default HP Windows for...

Страница 33: ...uter or press Ctrl Alt Del to reboot 3 Press F3 twice at the MS DOS Welcome screen 4 At the MS DOS prompt type format C 5 Follow the instructions as they appear To install MS DOS This section is not intended to replace your MS DOS Documentation Please refer to your MS DOS documentation for specific instructions 1 Insert the MS DOS Setup Disk 1 2 Turn on the computer or press Ctrl Alt Del to reboot...

Страница 34: ...lication notes are available on the HP website at http www hp com go omnibook To install Windows 3 x device drivers This procedure edits your AUTOEXEC BAT CONFIG SYS CONTROL INI PROGMANN INI WIN INI and SYSTEM INI to support OmniBook 2000 5700 devices and creates a backup of the original files This program will install device driver support for Video Sound SCSI PC card with CardBus and Zoomed Vide...

Страница 35: ...stalled with Windows 3 1 infrared support will not be available There is no infrared support for Windows 3 1 See command line switches below 10 When the installation is finished remove the disk and restart Windows Command line Switches If the setup program determines that you have Windows for Workgroups installed on your OmniBook it will install the infrared drivers If the setup program incorrectl...

Страница 36: ...Disk 2 Version 2 30 7 25 96 This procedure assumes that Card and Socket Services are being utilized Configuration Interrupt 11 I O Port address 300 310 320 or 340 Memory Range D0000 1 Start the OmniBook 2 Insert the PC card 3 From Program Manager double click Network group then Network Setup 4 Select Installing Windows Network then click OK 5 Click Drivers then click Add Adapter 6 Double click Unl...

Страница 37: ...ONFIG SYS file This is due to our use of a multi configuration You can either add the NET START statement to the beginning of your AUTOEXEC BAT or run it from the DOS prompt Also remove the N from the WIN N statement at the bottom of the AUTOEXEC BAT to enable networking logon 13 Reboot the OmniBook To install a 3Com 3C562 EtherLink III LAN 33 6 modem PC card This card will not work with Card and ...

Страница 38: ...ined after Net Start and cannot be changed Interrupt IRQ 3 shared by the LAN adapter and the modem I O Address 300h 11 Windows may ask several times for the path C MASTERS WFW311 DISK7 and DISK8 Enter the path as requested 12 Windows will ask for a Workgroup Choose a Workgroup and enable sharing if applicable After the files have been copied you will see a series of Windows messages If you are usi...

Страница 39: ... Drivers then Add Adapter 6 Select Unlisted or Updated Network Adapter then click OK 7 When prompted insert the Intel driver disk into drive A then click OK 8 Select the Intel 82557 based PCI LAN Adapter NDIS2 NDIS3 then click OK Parameters such as IRQ and I O address are not changeable 9 When prompted choose a Workgroup and enable sharing if applicable After the files have been copied you will se...

Страница 40: ...for Workgroups This section describes how to customize the OmniBook for use with Windows for Workgroups including the following Maximizing memory Increasing performance Using DriveSpace compression Resolving infrared printing problems Synchronizing an external display or projector ...

Страница 41: ...00 b7ff the VGA monochrome memory area In this instance a memory conflict can occur If the application does not require the VGA monochrome memory area there will be no conflict 2 Add the following line to the 386Enh section of the SYSTEM INI file device monoumb 386 The default EMM386 line allots PC cards 8K of upper memory 3 If you are using a PC card that requires more upper memory change the EMM...

Страница 42: ...k Access option This is not recommended for PCs that support Advanced Power Management 4 When prompted choose Restart Computer to activate the new setting To use DriveSpace compression If you use Microsoft DriveSpace to compress the data on drive C check the CONFIG SYS to ensure proper operation 1 From the File menu in Program Manager choose Run 2 Type SYSEDIT in the command line then choose OK 3 ...

Страница 43: ...skJet 340 drivers may also affect infrared printing on LPT3 for other types of infrared printers If this occurs do one of the following Use Control Panel Printers to change the printer s port to COM4 instead of LPT3 for the DeskJet 340 and other infrared printers This is an alternative infrared port name or Edit your system files to disable DeskJet 340 printing but allow other infrared printers to...

Страница 44: ... 3 Type win To cancel the POSSYNC adjustment exit Windows and press Ctrl Alt Del to reboot the OmniBook If this fixes the problem you should run POSSYNC each time you reboot To do this automatically you can edit C AUTOEXEC BAT and add the POSSYNC command line shown above About Windows 3 1 The previous information on Using Windows for Workgroups applies to Windows 3 1 except for the following There...

Страница 45: ...3 Using Windows 95 ...

Страница 46: ...ed CD ROM drive Blank floppy disk Windows 95 creates a Setup Boot Disk during install HP OmniBook 2000 5700 Windows 95 drivers Location OmniBook hard drive or Recovery CD in OMNIBOOK DRIVERS WIN95 HP OmniBook Power Management Support Driver Driver name PMEXT SYS Location OmniBook hard drive or Recovery CD in OMNIBOOK DRIVERS HPUTILS Before You Start The Windows 95 installation requires a newly for...

Страница 47: ...the OmniBook 2000 5700 Support Utility Disk in the A drive 2 Restart the OmniBook 2000 5700 3 Choose Exit to MS DOS from the MS DOS menu The Support Utility Disk will load the Internal and SCSI CD ROM drivers Ignore any errors 4 Type format C S U 5 Type Y to confirm format 6 Enter a Volume label then press Enter 7 Insert the Recovery CD in the CD ROM drive 8 Go to D OMNIBOOK DRIVERS WIN95 9 Type X...

Страница 48: ... Identification Number is located on the Certificate of Authenticity that you received with your retail version of Windows 95 10 Enter User Information your Name and Company then click Next The Analyzing Your Computer screen prompts you for detecting devices 11 Do not detect any Network Sound MIDI or Video Capture Card devices then click Next 12 The Get Connected Screen prompts you for additional ...

Страница 49: ... will not be able to access the Windows 95 Installation CD until you reboot 22 Click OK to restart the OmniBook 23 Click Close at the Windows 95 Welcome Screen To install power management support Requirements OmniBook 2000 5700 with Windows 95 installed OmniBook 2000 5700 driver for power management support Location OmniBook hard drive or Recovery CD in OMNIBOOK DRIVERS HPUTILS 1 Create a director...

Страница 50: ...Adapter Type click Change 4 Click Have Disk 5 Enter the directory of the video drivers then click OK 6 Click OK to select Chips and Tech 65554 PCI 7 Under Monitor Type click Change 8 If you have the OmniBook 2000 5700CT choose Laptop Display Panel 800x600 then click OK or If you have the OmniBook 5700CTX choose Laptop Display Panel 1024x768 then click OK 9 Click Close 10 Select the correct Desktop...

Страница 51: ...eption If this occurs press Ctrl Alt Del to restart the OmniBook Then repeat steps 1 3 The error will be corrected during the next hardware detection 4 Shut down Windows 95 5 Reset the OmniBook by pressing the Off button on the left side of the computer then pressing the blue On Suspend button Important You must reset the OmniBook in order to successfully complete the Sound installation Windows 95...

Страница 52: ... PCMCIA socket then close System Properties 4 Copy all VDX files from DRIVERS WIN95 950AONLY to C WINDOWS SYSTEM 5 Answer Yes to overwrite the old VXD files with the new VXD files 6 Copy all INF files from DRIVERS WIN95 950AONLY directory to C WINDOWS INF 7 Answer Yes to overwrite the old INF files with the new INF files 8 Click Start Run and type REGEDIT D OMNIBOOK DRIVERS WIN95 950AONLY SYSOFT R...

Страница 53: ... support 1 From Control Panel double click System then click Device Manager 2 Double click Hard Disk Controllers and remove the Opti Dual PCI IDE Controller 3 Click No Do Not Restart The OmniBook 4 Close Device Manager then close Control Panel 5 From the Start menu click Shut Down then click Yes 6 Press the Off button on the left side of the OmniBook then press the blue On Suspend button to restar...

Страница 54: ...rt 3 10 To install SCSI drivers for the docking system 1 Copy the file AMSINT MPD from C OMNIBOOK DRIVERS WIN95 950AONLY to C WINDOWS SYSTEM IOSUBSYS 2 If prompted to overwrite the old file click Yes to overwrite 3 Shut down and restart Windows 95 ...

Страница 55: ...ou must do this every time you install an infrared driver If you don t want to use infrared it s a good idea to remove it and free COM2 See page 1 23 for instructions To remove an infrared driver 1 Reboot the OmniBook 2 When prompted press F2 to open the System Configuration Utility 3 From the Input Output menu select COM ports 4 Set the infrared Port to COM2 then press Enter 5 From the Exit Menu ...

Страница 56: ...t the Generic Ir Serial Port COM2 Port is listed then click Cancel 9 Run the setup program in OMNIBOOK DRIVERS WIN95 IRDA 10 Click Next at the startup screen 11 Under Manufacturers click National Semiconductor then click Next 12 Choose COM2 when prompted 13 Click Next to accept the default simulated ports 14 If a dialog box appears asking if you want to keep the existing version of SERIAL VXD choo...

Страница 57: ...ses interrupt 3 such as a card at COM2 infrared printing may time out without finishing Try removing the PC card before printing For Windows for Workgroups you may have problems with infrared printing on LPT3 after installing an HP DeskJet 340 printer The DeskJet 340 drivers may also affect infrared printing on LPT3 for other types of infrared printers If this occurs do one of the following Use Co...

Страница 58: ...oftware Setup menu appears 2 Click Next at the Welcome screen 3 Select the HP applications to install then click Install Now 4 When prompted click Restart To install DMI support 1 From the OMNIBOOK DRIVERS WIN95 DMI directory on the Recovery CD double click SETUP EXE 2 Read the Release Notes then click Yes to continue the installation 3 Click Next to accept the default directory C SVA 4 Enter your...

Страница 59: ...th Windows 95 installed Xircom Ethernet IIPS PC card Xircom driver XPSNDIS 12 4 95 Xircom Disk 2 Network Drivers Disk Version 2 3 Windows 95A 1 While Windows 95 is running insert the PC card The New Hardware Found window is displayed 2 When prompted insert the Xircom driver disk then click OK 3 With the A drive selected click OK 4 When prompted to insert Windows 95 Disk 2 enter the path C WINDOWS ...

Страница 60: ...er remove the disk then click Yes To install a 3Com EtherLink III LAN 33 6 Modem PC card Requirements OmniBook 2000 5700 with Windows 95 installed 3Com 3C562 EtherLink III LAN 33 6 Modem PC card 3Com drivers disk Windows 95A 1 While Windows 95 is running insert the PC card The New Hardware Found window displays 3C562C 3C563C 2 When prompted insert the 3Com driver disk then click OK 3 Enter the app...

Страница 61: ...PC card installation disk and type A when the path dialog box appears then click OK 8 If asked for the path to the Windows 95 cab files enter the path C WINDOWS OPTIONS CABS Press Enter 9 From Control Panel double click Power then click PC Card Modems 10 Cancel the Turn Off PC Card Modems When Not In Use option This card has power management that conflicts with Windows 95B power management This is...

Страница 62: ...hile new hardware is recognized 3 When setup is complete press Enter 4 Windows will configure the various components of the dock Windows 95A 1 After the docking configuration is complete eject the OmniBook 2 Remove ac power from the docking system 3 Insert the Intel Ethernet Express PCI card into the docking system and reconnect ac power to the docking system Refer to the OmniBook Docking System U...

Страница 63: ...docking system Refer to the OmniBook Docking System User s Guide for more information 4 Dock the OmniBook Windows 95 will find the new hardware and ask for the driver disk 5 Insert the Intel Ethernet Express driver disk then click Next 6 Click Finish 7 The following message appears even if the driver disk is in the A drive The file 82557ndi dll on Windows 95 CD ROM could not be found 8 Type A as t...

Страница 64: ...M Service Release 2 While the OmniBook supports PC CardBus cards you may encounter problems using a PC CardBus card with other PC cards The following problems may occur If you insert a PC CardBus card when a PC card is already in the system the OmniBook may lock up If you restart Windows 95 with both a PC CardBus card and another PC card installed the OmniBook may lock up To correct either of thes...

Страница 65: ... Click OK to save and exit To run an MS DOS program outside of Windows 95 If you want to run an MS DOS program outside of Windows 95 and still have sound and other system devices enabled use the special MS DOS Mode command 1 From the Start menu select Programs OmniBook MS DOS Mode This shuts down Windows and loads drivers for MS DOS 2 Run your MS DOS program 3 When finished type exit to restart Wi...

Страница 66: ...r PC card slot its sound capability will not work until you enable Zoomed Video sound If you enable Zoomed Video sound normal sounds related to PC card activity are disabled If you disable Zoomed Video sound other PC card sounds are enabled 1 From the Start menu click Run 2 Type C OmniBook ObZoomV 3 Make sure that a Zoomed Video Card is in the correct Zoomed Video Card slot 4 Click On 5 Click Appl...

Страница 67: ...4 Using Windows NT 3 51 ...

Страница 68: ...0 5700 Windows NT drivers Location OmniBook hard drive or Recovery CD in OMNIBOOK DRIVERS NT Important The Windows NT OmniBook drivers must be installed from disk If you have formatted your hard disk drive and are using the Recovery CD copy the OMNIBOOK directory on the Recovery CD to the hard disk drive Before You Start This installation assumes you are installing Windows NT on a standard HP Wind...

Страница 69: ...M2 for your modem 1 Restart the OmniBook 2 Press F2 when prompted to enter the System Configuration Utility SCU 3 Choose COM Ports from the Input Output menu 4 Change the IR port to None 5 Save and Exit the SCU To install Windows NT 3 51 1 Connect the ac adapter to the OmniBook 2 Connect the disk drive to the parallel port and insert the Setup Book disk 3 Insert the OmniBook s internal CD ROM into...

Страница 70: ...Enter to reboot 16 When Windows NT reboots enter your name and company then click Continue 17 Click Continue to confirm 18 Enter the Product ID that is printed on the back of the Windows NT CD jacket then click Continue 19 Click Continue to confirm 20 Enter a unique computer name for this OmniBook then click Continue 21 Click Continue to confirm 22 Select the correct language then click Continue 2...

Страница 71: ...y Repair Disk 36 Insert a blank floppy disk then click OK 37 Remove the floppy disk then click Restart Computer To install video support Requirements OmniBook 2000 5700 with Windows NT 3 51 installed OmniBook 2000 5700 drivers for video support Location OmniBook hard drive or Recovery CD in OMNIBOOK DRIVERS NT VIDEO 351 Important The Windows NT 3 51 drivers must be installed from disk If you have ...

Страница 72: ...gs 14 Click Restart Now to activate the new settings To install sound support Requirements OmniBook 2000 5700 with Windows NT 3 51 installed OmniBook 2000 5700 driver for sound support Location OmniBook hard drive or Recovery CD in OMNIBOOK DRIVERS NT SOUND Important The Windows NT 3 51 drivers must be installed from disk If you have formatted your hard disk drive and are using the Recovery CD cop...

Страница 73: ...tion OmniBook hard drive or Recovery CD in OMNIBOOK DRIVERS NT PCMCIA FIX 1 Using File Manager locate PCMCIA SYS in the following directory C current WinNT dir system32 driver 2 Rename the file to PCMCIA OLD 3 Copy the HP provided PCMCIA SYS file from the directory of the PC card driver to C current WinNT dir system32 driver 4 Shut down and restart Windows NT to activate the PC card driver ...

Страница 74: ... 51 installed Xircom Ethernet IIps PC card Windows NT 3 51 CD ROM Xircom Drivers Disk v2 30 Configuration I O Port 0x300 Memory Address 0xD4000 Interrupt 11 Mode I O Mode Cable Type Auto Detect This procedure assumes that Windows NT Networking has not been installed 1 Insert the PC card 2 If you are accessing the Windows NT installation files from the CD ROM make sure the CD ROM drive is installed...

Страница 75: ... installed the TCP IP protocol you will be prompted for the TCP IP installation options Select the appropriate choices for your network 15 Click OK at the Network Settings window 16 If you installed the TCP IP protocol and you chose not to use DHCP you will be prompted to enter your TCP IP information 17 Click OK at the Network Setup Warning message window 18 Click No to continue with the installa...

Страница 76: ...sert the PC card 2 If you are accessing the Windows NT installation files from the CD ROM make sure the CD ROM drive is installed and the floppy disk drive is connected to the parallel port 3 Connect ac power and restart Windows NT 3 51 4 From Control Panel double click Network 5 Click Yes to begin the Windows NT Network Installation 6 Enter the directory of the Windows NT 3 51 installation files ...

Страница 77: ...ck OK at the Network Setup Warning message window 18 Click No to continue with the installation 19 Enter the Workgroup name then click OK Note If you need to connect to a domain you will not be able to input the name at this time Restart the OmniBook Under Network Setup enter the domain name 20 When prompted click Restart Computer If you need to enter a domain name continue with the following 3 st...

Страница 78: ...ect Do Not Detect in the Network Adapter Card Detection window then click Continue 9 Select Other Requires disk from manufacturer then click 10 10 Insert the Intel Drivers disk then click OK to accept A 11 Click OK to accept the Intel 82557 based EtherExpress PRO Adapter 12 Click OK to accept the settings in the Intel PROSet window 13 Select the Protocols you wish to install then click Continue 14...

Страница 79: ...NT does not support dynamic allocation of resources PC cards must be inserted into the unit before booting The floppy disk drive and CD ROM drive cannot be hot swapped The operating system s clock is stopped when suspended and does not re synchronize with the hardware clock when resuming When users resume NT s clock starts up exactly where it was when they suspended Rebooting resets the clock PC c...

Страница 80: ...l Alt Blue button to completely turn off the computer After adding a PC card or relocating reboot Windows NT This allows NT to synchronize it s time with the hardware clock and allocate resources for new cards during it s boot up process Instant On Off Mode This mode works well with NT as long as you keep in mind NT s limitations After resuming from the Suspend state you will not be able to use th...

Страница 81: ...5 Using Windows NT 4 0 ...

Страница 82: ...es appropriate device drivers Requirements OmniBook 2000 5700 OmniBook 2000 5700 internal CD ROM drive Blank floppy disk 16 MB of RAM 32 MB recommended Windows NT 4 0 CD ROM and 3 boot disks OmniBook 2000 5700 drivers Windows NT 4 0 Location OmniBook hard drive and on the Recovery CD in OMNIBOOK DRIVERS NT ...

Страница 83: ...nfrared port on the OmniBook to free COM2 for your modem 1 Restart the OmniBook 2 Press F2 when prompted to enter the System Configuration Utility SCU 3 Choose COM Ports from the Input Output menu 4 Change the IR port to None 5 Save and Exit the SCU To install Windows NT 4 0 This installation assumes an internal CD ROM and a previously completed standard HP Windows 95 or Windows for Workgroups ins...

Страница 84: ...efer to the MS Windows NT Resource Guide within the MS Windows NT Resource Kit Specifically Chapter 5 Windows NT File Systems and Advanced Disk Management 15 Press Enter to accept the default Windows NT directory or type in another directory 16 Press Enter to allow Windows NT setup to examine your hard disk drive for corruption 17 Remove disk 3 from the floppy disk drive then press Enter to reboot...

Страница 85: ...notes are also included at the end of this chapter 28 Click Finish to finish setting up Windows NT 29 Enter the correct Time Zone and Date and Time then click Close 30 Click OK twice to accept the VGA Compatible Display Adapter The video driver will be installed in the next section 31 Insert a blank disk in the floppy disk drive then press Enter 32 Remove the disk from the floppy disk drive and la...

Страница 86: ...3 Select one of the following resolutions then click Test then click OK OmniBook 2000 5700CT 800x600 65 536 Colors OmniBook 5700CTX 1024x768 65 535 Colors 14 If the graphic is correctly listed click Yes otherwise click No and change the setting 15 Click OK To install sound support Requirements OmniBook 2000 5700 with Windows NT 4 0 installed OmniBook 2000 5700 driver for sound support Location Omn...

Страница 87: ...for PC card support Location OmniBook hard drive and on the Recovery CD in OMNIBOOK DRIVERS NT PCMCIA FIX 1 From the Start menu click Programs then click Windows NT Explorer 2 From the View menu click Options 3 Click Show all files then click OK 4 Locate PCMCIA SYS in the following directory C current WinNT dir system32 driver 5 Rename the file to PCMCIA OLD 6 Copy the HP provided PCMCIA SYS from ...

Страница 88: ...rProfiler for Windows NT 4 0 Requirements OmniBook 2000 5700 with Windows NT 4 0 installed Windows NT 4 0 OmniBook Mobile Enhancements Location OmniBook hard drive or Recovery CD in OMNIBOOK DRIVERS NT PNP_APM 40 Important Please read the online documentation for CardWizard and PowerProfiler before installing the software The online documentation is located in the following directory C OMNIBOOK DR...

Страница 89: ...ll CardWizard If SystemSoft CardWizard functionality is desired it should be installed before Windows NT 4 0 networking CardWizard adds the following capabilities Plug and Play for PC cards using standard Windows NT drivers Automatic configuration of PC cards utilizing advanced Wizard technology to allocate system resources Suspend Resume functions and simplified administration of PC cards when in...

Страница 90: ...dme file then click the X in the upper right hand corner to close 6 Choose No I will restart my computer later then click Finish To use PowerProfiler with a CD ROM drive PowerProfiler may not suspend if you have an internal CD ROM drive installed and Cdrom AutoRun is enabled To disable this feature complete the following steps 1 From the Start menu run REGEDIT This starts the Registry Editor in Ad...

Страница 91: ...4 0 Installing Windows NT 4 0 5 11 The PowerProfiler Display Power Down feature is not implemented on the OmniBook 2000 5700 The Display Power Down feature should be left disabled in order for the PowerProfiler to work ...

Страница 92: ...with Windows NT 4 0 installed Xircom Ethernet IIps PC card Windows NT 4 0 CD ROM Configuration I O Port 0x300 Memory Address 0xD4000 Interrupt 11 Mode I O Mode Cable Type Auto Detect This procedure assumes that Windows NT Networking has not been installed 1 Insert the PC card and restart Windows NT 4 0 2 From Control Panel double click Network 3 Click Yes to begin the Windows NT Network Installati...

Страница 93: ... IP protocol you will be asked if you wish to use DHCP Select the appropriate choice for your network 13 If you chose not to use DHCP you will be prompted to enter your TCP IP information 14 Click Next to choose the default network bindings 15 Click Next to start the network 16 Select whether you are connecting to a workgroup or a domain and enter the appropriate name for your network 17 Click Fin...

Страница 94: ...stall then click Next 11 Click Next to install the default Windows NT networking services 12 Click Next to install the networking components 13 Enter the directory of the Windows NT install files then click Continue If you installed from CD ROM they are in D I386 14 Enter the directory of the 3Com Windows NT drivers A NDIS WINNT35 then click OK 15 Enter the settings listed above in the EtherLink I...

Страница 95: ...art Search Windows NT should find the Intel 82557 based 10 100 Ethernet PCI adapter If it does not click Select from list and choose it 7 Click Next to accept the Intel PCI Adapter 8 Select the Protocols to install then click Next 9 Click Next to install the default Windows NT networking services 10 Click Next to install the networking components 11 Enter the directory of the Windows NT install fi...

Страница 96: ...0 Installing Cards 5 16 16 Click Next to start the network 17 Select whether you are connecting to a workgroup or a domain and enter the appropriate name for your network 18 Click Finish then Yes to restart your computer ...

Страница 97: ... Windows NT 4 0 does not support dynamic allocation of resources PC cards must be inserted into the unit before booting PC card sockets are not enabled after resuming PC cards are inoperable after a true suspend then resume cycle Rebooting restarts the sockets The operating system s clock is stopped when suspended and does not re synchronize with the hardware clock when resuming When users resume ...

Страница 98: ...peaker can be enabled with the following procedure 1 Double click the Volume icon on the Windows Taskbar 2 Click Options then click Properties 3 Under Show The Following Volume Controls check PC Speaker 4 Click OK PC Speaker now appears as an option in the Master Out box 5 Uncheck the Mute box under PC Speaker Volume 6 Close the Master Out box The Modem and other PC speaker sounds are now enabled ...

Страница 99: ...6 Using OS 2 Warp 4 0 ...

Страница 100: ...ion or a networked CD ROM Note If you are using a SCSI CD ROM copy C OMNIBOOK DRIVERS OS2 SCSI AMSIO2 ADD to the OS 2 Disk 1 Add the following statement to CONFIG SYS file on the OS 2 Disk 1 BASEDEV AMSIO2 ADD You may have to make room on the OS 2 Disk 1 You can safely remove AHA152X ADD which is the driver for the ADAPTEC 1510 1520 and 1522 SCSI cards HP OmniBook drivers for video and sound If yo...

Страница 101: ...ort infrared communications Disable the infrared port on the OmniBook to free COM2 for your modem 1 Restart the OmniBook 2 Press F2 when prompted to enter the System Configuration Utility SCU 3 Choose COM Ports from the Input Output menu 4 Change the IR port to None 5 Save and Exit the SCU To create OS 2 driver disks You must install OS 2 drivers from the floppy disk drive To create OS 2 OmniBook ...

Страница 102: ...en press Enter 5 Place the OS 2 Warp installation CD ROM in the CD ROM drive 6 When prompted remove the OS 2 Disk 1 from drive A insert the OS 2 Disk 2 and press Enter 7 Press Enter when the Welcome screen is displayed 8 When the Installing OS 2 screen is displayed select Advanced Installation 9 Press Enter to accept the C drive as the installation destination 10 Choose Format The Partition then p...

Страница 103: ... Network Installation We recommend that you do not install Networking Support at this time Finish the installation of OS 2 Warp then shut down and restart This will save your desktop settings After OS 2 is installed follow the instructions in the application note for the network card you are using These application notes are available from our website A few sample application notes are also includ...

Страница 104: ...stalled OmniBook 2000 5700 driver for video support Location OmniBook hard drive or Recovery CD in OMNIBOOK DRIVERS NT VIDEO 1 Open an OS 2 full screen or windowed session 2 Place the HP OmniBook OS 2 Drivers disk in drive A 3 Type A ENTER 4 Type SETUP A C ENTER where A is the floppy disk drive and C is the hard disk partition containing OS2 This program will copy files to your hard disk drive 5 I...

Страница 105: ...inished the display driver is initialized for 640x480x256 color 15 Shut down and then reboot the system 16 Open the OS 2 System folder then System Setup then double click on System 17 From the list of available screen resolutions select one of the following resolution OmniBook 2000 5700CT 800x600 65 536 Colors OmniBook 5700CTX 1024x768 65 535 Colors 18 Close System Shut Down then reboot See Changi...

Страница 106: ... Recovery CD in OMNIBOOK DRIVERS OS2 SOUND 1 Open an OS 2 Command Prompt 2 Go to the MMOS2 directory and type MINSTALL 3 Select the drive and directory containing the sound drivers 4 Confirm that Crystal Audio and IBMOPL3 FM MIDI are selected then click Install Do not install IBM MPU 401 MIDI it is built into OS 2 Warp 4 0 5 Click Yes to accept changes to CONFIG SYS file 6 Click OK to choose one C...

Страница 107: ...Restart the OmniBook 2 Open OS 2 System System Setup then Install Remove 3 Double click on Selective Install not Selective Install For Networking 4 Click Multimedia Support Remove then OK 5 Click Next then click PCMCIA Support 6 In the PCMCIA Support Window select Ambra TS30AS If PCMCIA hard disks or FLASH cards will be used check the appropriate options then click OK 7 Click Next twice 8 Enter th...

Страница 108: ...rs for SCSI support Location OmniBook hard disk drive or Recovery CD in OMNIBOOK DRIVERS OS2 SCSI You must install these drivers from floppy disk Copy the contents of OMNIBOOK DRIVERS OS2 SCSI to a blank floppy disk 1 Insert the disk with the SCSI drivers in the A drive 2 Open OS 2 System the System Setup 3 Open Install Remove and double click on Device Driver Install 4 Change the source directory...

Страница 109: ...alled Xircom Ethernet IIps PC card Xircom Drivers Disk v2 30 OS 2 Warp 4 0 Installation CD ROM The Xircom Ethernet IIps card works in OS 2 only with a point enabler Disable PC card support for the slot in which you will use the Xircom card 1 Open an OS 2 Window 2 Type E C CONFIG SYS 3 Change the line BASEDEV SS2PCI2 SYS SO 2 to BASEDEV SS2PCI2 SYS IGO 2 4 Save and exit the file Configuration Inter...

Страница 110: ...ion name description and Domain name 9 Select User ID and password and enter your User ID and password twice 10 Select TCP IP Services and check DHCP if appropriate or enter your TCP IP information 11 Select Network Adapters and Protocol Services then click Change Adapter 12 Click Other Adapter 13 Insert the Xircom Drivers Disk then click OK to accept A 14 Click OK to accept Xircom Performance Ser...

Страница 111: ...tup 4 Open the Install Remove folder 5 Double click on Selective Install for Networking 6 Click on Advanced Installation then click Next Advanced installation allows you to select the networking support you wish to install 7 Check Desired Network Services then click Next This installation assumes you are installing the File and Print service and the TCP IP service 8 Select File and Print Services ...

Страница 112: ...O 100B PCI LAN adapter Requirements OmniBook 2000 5700 with OS 2 Warp 4 0 installed Intel EtherExpress PRO 100B PCI LAN adapter OS 2 Warp 4 0 CD ROM Intel drivers disk Live LAN connection This procedure assumes that OS 2 Warp networking has not yet been installed 1 Insert the Intel PCI card into the OmniBook s Docking System Refer to the OmniBook Docking System User s Guide for more information 2 ...

Страница 113: ... ID and password and enter your User ID and password twice 12 Select TCP IP Services and check DHCP if appropriate or enter your TCP IP information 13 Select Network Adapters and Protocol Services then click Change Adapter 14 Click Other Adapter 15 Insert the Intel Drivers Disk then click OK to accept A 16 Click OK to accept Intel EtherExpress PRO 100B OS 2 Adapter and Ethernet 17 Remove the flopp...

Страница 114: ...ac power only the display keyboard and mouse power down You are always connected to ac power while docked If you are using OS 2 Warp and you are connected to a network you may encounter problems if your hard disk drive powers down frequently To prevent hard disk drive power down when on ac power do the following 1 Reboot the OmniBook 2 When prompted press F2 to enter the System Configuration Utili...

Страница 115: ...ok with OS 2 Warp 4 0 OS 2 Warp has a battery power indicator Open the System Setup folder and double click the Power Icon You can also use the Power Icon s menu to suspend the OmniBook Do not enter the System Configuration Utility SCU by pressing Fn F2 while OS 2 is running OS 2 may lock up when you exit the SCU Start the SCU by pressing F2 when prompted during the boot process To use the CD ROM ...

Страница 116: ......

Страница 117: ...7 Using the OmniBook Docking System ...

Страница 118: ...em allows multiple connections Printer Modem or other serial device External SCSI peripherals such as a CD ROM drive or disk drive Network access cards External keyboard and external mouse External display Audio connections Power An integral monitor stand and riser save space and provide easy access to the battery and floppy drive See the docking system User s Guide for complete instructions ...

Страница 119: ...ot Docking Powered On Windows 95 Windows 3 x Warm Docking In Suspend or Hibernation Windows 95 Windows 3 x Cold Docking Powered Off All Operating Systems Can I turn off the OmniBook while it is docked Yes the OmniBook can be turned off by pressing the button in the middle of the left hand side of the unit The battery continues to charge You can also undock if the OmniBook is turned off How do I ma...

Страница 120: ...docking or undocking The parallel port on the dock does not support floppy drive connection Why do I have problems with some Plug and Play ISA cards The Plug and Play ISA standard is loosely defined If a Plug and Play ISA card causes problems in Windows 95 or in Windows for Workgroups try disabling the plug and play feature in the card s drivers For more information on using ISA or PCI Cards refer...

Страница 121: ... the undocked configuration You will also need to remove the SCSI controller from the undocked configuration This problem has been improved in Windows 95B OEM Service Release 2 but may still occur 1 Double click My Computer Control Panel System 2 Click the Device Manager tab and find the device you installed 3 Select the card then click Remove 4 When the Confirm Device Removal box appears select R...

Страница 122: ...einstall your network card It is possible to see this same error if the OmniBook is docked and then undocked within 30 seconds Always wait more than one minute between docking and undocking your OmniBook How do I undock in Windows 95 When you dock the OmniBook the Suspend option on the Start menu is changed to Eject PC Use this to eject the OmniBook from the docking system If you are having troubl...

Страница 123: ...es attached to the OmniBook Docking System are activated only when you restart your OmniBook Always shut down the operating system before docking or undocking your OmniBook How do I successfully dock in Windows NT or OS 2 Warp When docking the OmniBook in Windows NT or OS 2 Warp make sure the OmniBook is off or the operating system is shut down To shut down the operating system do the following 1 ...

Страница 124: ......

Страница 125: ...8 Features and Support Services ...

Страница 126: ...this manual and the online OmniBook manuals don t answer even after looking in the contents and index you can contact Hewlett Packard at the address or phone number listed in the Support and Service booklet or in OmniBook Support in the online OmniBook Library Please have your OmniBook with you To clean the OmniBook You can clean the OmniBook with a soft cloth dampened either in clean water or in ...

Страница 127: ...ced IDE hard drive ATA2 Interface Partial Response Maximum Likelihood recording method Magneto Resistive heads Memory 16 or 32 MB RAM standard No RAM on motherboard 2 memory slots hold any combination of 8 MB 16 MB 32 MB or 64 MB proprietary memory Cards Expandable up to 128 MB Cycle Time 70ns Memory Type Fast Page Memory FPM Accessory bay Front accessible bay accommodates one of the following 10X...

Страница 128: ... System connector Power AC adapter Optional enhanced lithium ion battery inserted in accessory bay adds extra 2 5 to 3 75 hours of battery life 150 capacity of standard lithium ion battery Batteries do not require complete discharge before recharging There is no memory effect that reduces battery life 2 minute low battery warning To ensure data retention OmniBook will suspend if battery warning is...

Страница 129: ...onal 1024 x 768 x 65 536 colors XGA TFT display 12 1 inch diagonal 800 x 600 x 65 536 colors SVGA TFT display 12 1 inch diagonal 800 x 600 x 65 536 colors SVGA DSTN display 12 1 inch diagonal 800 x 600 x 65 536 colors SVGA TFT display Multimedia Crystal CS4236B High performance Plug and Play Audio chip Sound Blaster Pro compatible 16 bit stereo sound Two integrated stereo speakers with acoustic ch...

Страница 130: ...stemSoft CardWizard and PowerProfiler for Plug and Play for PC cards and Advanced Power Management under Windows NT 4 0 HP Personal Information Manager including Appointment Book with wake up alarms Phone Book and HP Financial Calculator Setup configuration backup restore and self test utilities Support Free 3 year worldwide limited warranty Express pickup and delivery available on approval Option...

Страница 131: ...e docked 3 degree tilt feet No additional software required for the docking system Indicators Hard drive activity Floppy drive activity Password enabled Power Unit docked Controls Power Suspends OmniBook turns on OmniBook turn off OmniBook by pressing Ctrl Alt Power button Note Cannot undock the OmniBook when it is off if an undock password is set Undock initiates undock process System reset cold ...

Страница 132: ... battery pack F1193B Enhanced lithium ion battery pack F1194B External battery charger F1338A Designed for Desktop use Powered by the F1044B AC adapter Charges two standard or enhanced lithium ion batteries Automobile adapter F1064A External monitors Super VGA 1024i 14 inch monitor up to 1024 x 768 D2813A Ergo Super VGA 1024 14 inch monitor up to 1024 x 768 D2805A Ergo Ultra VGA 15 inch monitor up...

Страница 133: ...f sine 6 axis 3 hits per side Vibration Operating Storage 0 3G RMS 2 4G RMS Maximum Altitude Operating Storage 30 000 ft 9 2 km 50 000 ft 15 3 km Audio System Record sample rate Playback sample rate Maximum distortion 8 48 kHz 8 48 kHz 0 02 measured at line headphone out 12 1 inch Color SVGA DSTN Display Dimensions 27 55 x 19 9 x 0 8 cm Diagonal Size 12 1 in 30 73 cm Pixel Resolution Pitch Format ...

Страница 134: ... 22V DC 600V RMS 22V DC 1250V RMS 12 1 inch Color TFT XGA Display Dimensions 27 55 x 19 9 x 0 8 cm Diagonal Size 12 1 in Pixel Resolution Pitch Format Configuration 0 24 mm x 0 24 mm 1024 x 768 RGB stripe Number of Colors 262K Refresh Rate 60H Character display 80 x 25 Total Power Consumption 2 6 W Display Inverter Board Input Voltage Output Voltage Maximum Input Voltage Maximum Output Voltage 9 t...

Страница 135: ...ency average 3 ms 95 ms 15 ms 100 ms Connection Internal External Insert into Accessory Bay Connects to parallel port via built in cable 10x CD ROM Drive F1347A Dimensions 13 3 x 14 09 x 2 44 cm Weight 1 05 lb Applicable Disc CD ROM Modes 1 and 2 CD ROM XA Mode 2 Form 1 Form 2 Photo CD single multi session CD Plus CD I Center Hole Diameter 1 5 cm Disc Diameter 12 cm Rotational Speed Revolutions pe...

Страница 136: ...nced Lithium Ion Battery F1194B Weight 675 kg Energy Voltage Capacity 14 4V DC 4 1 Ah Battery Life 2 5 to 3 5 hours Charge Time 6 hours Temperature Charging Discharging and Storage 0 to 45 C 0 to 60 C AC Adapter F1044B Input Voltage 100 240V AC Output Current 3 3A DC Output voltage 12V DC Maximum Power Output 40 W Optional AC Adapter for Docking Station F1140A Input Voltage 100 240V AC Output Curr...

Страница 137: ...Storage 5 to 35 C 40 to 60 C Humidity Operating Storage 90 relative humidity at 35 C 95 F maximum 90 relative humidity at 60 C 140 F maximum Shock 100 G 11 ms Vibration Operating Storage 0 3 g 2 41 g Maximum Altitude Operating Storage 15 000 ft 30 000 ft Hard Disk Drives Capacity Per Drive 2 1 GB 3 08 GB 3 08 GB HP Part Number F1339A F1348A F1166A Drive Height 19 mm 19mm 12 7 mm Transfer Rate Medi...

Страница 138: ...guration Cylinders Heads Sectors per track Bytes per sector Disk Platters 5160 5020 2800 6 10 4 63 63 512 512 512 3 5 3 Buffer Size read and write segmented 128 KB 128 KB 96 KB Reliability Mean time between failure power on hours Unrecoverable errors bits transferred 300 000 300 000 300 000 1 0E 13 1 0E 13 1 0E 13 ...

Страница 139: ...rt 8 15 Getting Assistance and Support This section includes information about Looking up technical information Getting HP OmniBook assistance from electronic services and from Customer Support centers Getting repair assistance Hewlett Packard limited warranty ...

Страница 140: ...mniBook Support and Service In Box Online HP s website Technical support and repair information Docking Quick Start Sheet Dock Box HP s website Docking System setup PCI ISA card installation support information Docking System User s Guide Dock Box HP s website Docking System setup PCI ISA card installation troubleshooting 3rd party Hardware Application Notes Electronic Support Services 3rd party h...

Страница 141: ...he OmniBook The OmniBook User s Guide is on your OmniBook in C OMNILIB HPBOOK EXE The OmniBook User s Guide is also located on the OmniBook Recovery CD in the D OMNIBOOK MANUALS WIN95 and WFW directories These manuals can be copied to any PC OmniBook Notes Location Online Audience End User Corporate IT Content This document details the late breaking information that we could included in the OmniBo...

Страница 142: ...ng an operating system updating the BIOS troubleshooting 3rd party Hardware Application Notes Location Electronic Support Services Audience Corporate IT and Resellers Integrators Content Applications notes contain information on the supported and tested ISA PCI and PC cards in each operating system Each card has an application note that describes how to configure it in HP OmniBooks 3rd party Whole...

Страница 143: ...tent OmniBook system resources including memory maps interrupt settings I O addresses instructions for using the recovery CD ROM to rebuild the OmniBook 2000 5700 retrieve key operating system drivers and access the electronic manuals troubleshooting installing the major operating systems including Windows 3 1 Windows for Workgroups 3 11 Windows 95 Windows NT and OS 2 Warp 4 0 ...

Страница 144: ... HP approved support providers Local HP approved support assistance Warranty qualification and warranty repair service Out of warranty repair service or referral to an HP Service Center HP Customer Support Centers Telephone support assistance free during warranty period In and out of warranty repair qualification and repair process HP authorized resellers Local support assistance Referral to Custo...

Страница 145: ... BBS North America 208 344 1691 Austria Germany 1 865 8799 Belgium Dutch and French 2 778 3819 Belgium French 2 778 3819 Denmark Danish 45 991905 Finland Finnish 9600 7280 France French 3616 HP MICRO Service Minitel Germany HP Datex J BTX system Italy 2 753 32 27 Netherlands 0495546909 Norway 2 273 5697 Sweden 8 750 6262 Switzerland French 64 560200 Switzerland German 64 560200 United Kingdom 1344...

Страница 146: ...m Dutch 0800 11906 Belgium French 0800 17043 Denmark Danish 0800 10453 Finland Finnish 9800 13134 France French 05 905900 Germany German 0130 810061 Italy Italian 1678 59020 Netherlands Dutch 06 022 2420 Norway Norwegian 800 11319 Portugal 80 031 3342 Spain Spanish 900 993123 Sweden Swedish 020 795743 Switzerland French 155 1526 Switzerland German 155 1527 United Kingdom English 0800 960271 Europe...

Страница 147: ...fication Non HP hardware software operating systems or usage not intended for or included by HP with the product How to repair the product yourself Product development custom installations consulting contact HP about consulting arrangements US Canada English 970 635 1000 Canada French Montreal 800 361 9790 Asia Pacific Taiwan 886 2 717 9609 Singapore 65 290 6373 Korea 82 2 3270 0700 Australia 13 1...

Страница 148: ... Contact one of the support providers or an HP Service Center to receive warranty service The support provider will help qualify your unit for warranty repair based on the warranty applicable to your unit and original purchase date and will provide you with repair processes in your area Warranty service does not include cost of shipping handling duties taxes freight or fees to or from the service ...

Страница 149: ...d warranty The OmniBook Support and Service booklet contains complete warranty information Product Duration of Limited Warranty HP OmniBook Computers not listed below 3 years HP OmniBook Computers VL Models 1 year HP OmniBook Computers AS AR Models Refer to Warranty with unit HP OmniBook Accessories Batteries 1 year HP Software 90 days Microsoft Software 90 days ...

Страница 150: ...ial number security To support electronic serial numbers HP will check for the serial number at configuration of the Motherboard in manufacturing and through support services OmniBook motherboard Configuration All motherboards that do not have an electronic serial number set will prompt with the following message and wait for a key press when they are powered on for the first time Invalid Electron...

Страница 151: ... customer To correct an incorrect serial number If for some reason the customer receives an OmniBook with an incorrect electronic serial number the customer can run the ESN and it will do the following 1 Ask the user to verify the serial number is correct 2 If the user answers no it will give the user a pass number The user must call HP customer support and give the pass number 3 The HP customer s...

Страница 152: ... enforcement agencies To remove the password 1 Send the following documentation by fax or mail See the list farther below for password removal locations Acceptable proof of ownership sales receipt purchase order etc with the following information OmniBook s serial number Owner s name Where purchased Date of purchase A written password removal request should have the following information Date of r...

Страница 153: ...tally pressed Alt Shift F10 at the password prompt press Esc to remove the encoded master password and enter your user password 3 Technical Support runs a program that decodes the encoded master password 4 Enter the decoded alphanumeric password at the password prompt The OmniBook decodes the master password and compares it to the password entered If the passwords match the OmniBook unlocks The us...

Страница 154: ...ay Mexico Latin America Phone 52 525 258 4523 52 525 258 4531 Fax 52 525 258 4525 52 525 258 4362 Hours of Operation 9 00 13 00 USA Central Time Mexico City Time Days of Operation Monday Friday Asia and Asia Pacific Phone 65 2713337 Fax 65 2742033 Hours of Operation 9 00am 5 00pm Pacific Time Days of Operation Monday Friday Japan Phone 81 3 3335 8333 Fax 31 3 3335 8338 Hours of Operation 9 00 12 0...

Страница 155: ... 1 19 updating 1 15 blocks upper memory 1 19 C cables security lock 1 18 Calculator 1 14 CardBus Windows 3 x support 2 4 Windows 95 support 3 20 CardWizard Windows NT 4 0 5 9 CD ROM drive autodetecting a CD 3 21 OS 2 support 6 17 cleaning the OmniBook 8 2 COM port for modem 1 21 Customer Support 8 23 D Deskjet 340 2 13 device drivers See drivers diagnostic utilities 1 14 display external with MS D...

Страница 156: ...0 I icons power status 1 11 IDE drives Windows 95 support 3 9 identification 1 16 infrared printing 2 13 removing support 3 11 4 3 Windows 3 x support 2 4 Windows 95 support 3 11 Windows NT support 4 3 installation disks Windows 3 x 2 2 installing HP applications 1 14 MS DOS 2 3 online User s Guide 1 14 OS 2 6 2 Windows 3 x 2 2 2 4 Windows 95 3 2 Windows NT 3 51 4 2 Windows NT 4 0 5 2 Instant On 1...

Страница 157: ...On Suspend button secure suspend 1 16 suspend 1 7 turn on 1 6 OS 2 battery indicator 6 17 CD ROM support 6 17 docking 7 7 driver disks 6 3 infrared support 6 3 installing 6 2 network usage 6 16 PC card support 6 9 SCSI support 6 10 SCU usage 6 17 sound support 6 8 video support 6 6 P passwords drive lock 1 17 1 18 options 1 16 removing 8 28 PC cards 3Com network modem card 2 7 3 16 4 10 5 13 6 13 ...

Страница 158: ...ords 8 28 serial number 8 26 types 1 16 serial number correcting 8 27 stored electronically 8 26 service repair 8 2 8 24 support 8 20 8 23 Setup Windows 3 x 2 5 software license iii sound OS 2 support 6 8 volume adjustment 5 18 Windows 3 x support 2 4 Windows 95A support 3 7 Windows NT 3 51 support 4 6 Windows NT 4 0 support 5 6 specifications system resources 1 19 status panel 1 11 support assist...

Страница 159: ...3 8 power management 3 5 sound support 95A 3 7 video support 3 6 Windows NT 3 51 docking 7 7 infrared support 4 3 installing 4 2 no PnP support 4 13 no power management 4 13 PC card support 4 7 sound support 4 6 usage modes 4 14 Windows NT 4 0 CardWizard enhancement 5 9 docking 7 7 installing 5 2 mobile enhancements 5 8 no PnP support 5 17 no power management 5 17 PC card support 5 7 Power Profile...

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