HP D2D100, Руководство пользователя

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• If the System Console screen is not seen:
• The HP D2D operating system may not be seen or recognized. Check the
fl ash memory module
inside the HP D2D for correct seating. (To locate the fl ash memory module, refer to the schematic
on the hood label.)
• Check for hardware errors as the HP D2D device boots up.
HP D2D boots up correctly, but cannot be seen on the network
See “ Connecting to the network ” on page 151.
Cannot connect to Web Management Interface
HP D2D is not visible on the network
See “ Connecting to the network ” on page 151.
Cannot log in to the Web Management Interface
The password is case-sensitive, please make sure you know whether CAPS LOCK is on or off.
If you cannot
fi nd the password to the Web Management Interface login screen, it can be reset to
factory value.
1. Ensure that there are no backup or restore jobs in progress to the device.
2. Press the Power On button on the front of the HP D2D Backup System three times in quick succession
to reset it.
3. After approximately 5 seconds, the HP D2D Backup System will begin its reboot sequence.
4. The HP D2D Backup System will be reset to factory networking settings and the Administrator
password will be reset to Admin. No user data will be lost.
Cannot authenticate an iSCSI session
CHAP authentication is used within HP D2D. For details of the settings on the Microsoft iSCSI initiator and
the HP D2D Web Management Interface, see “ The Microsoft iSCSI Initiator ” on page 50.
If the HP D2D Backup System runs out of disk space
A warning message is generated when the HP D2D Backup System reaches 90% capacity. Options for
creating space include:
• Review your backup jobs to see if you can reduce the size of backup or retention time.
• Use the backup application job settings to overwrite or erase data.
• Export a cartridge to an attached tape drive.
HP D2D con fi guration problems
I cannot see a newly created device
When you create a new device on the HP D2D Backup System, the host will not be able to see the device
until you connect manually to it using the iSCSI Initiator. See “ The Microsoft iSCSI Initiator ” on page 50
for more information. If you still cannot see the device, check Device Manager to make sure it is
visible from the host.
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Troubleshooting