HP BL536A, Руководство пользователя и обслуживания

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Table 19 Failure/attention indications displayed on the front panel
Solution Problem
Export the data cartridge marked with an ! in the inventory. The cartridge is
either damaged, incompatible with the drive, or the wrong type for the attempted
“!” in operator panel inventory
display.
operation. See Moving tapes in the Autoloader (Operations > Move Tape)
(page 80) for more information.
Look up the error code, try to resolve the failure, and power cycle the device
(see
Error codes (page 105) ). On the OCP, press Enter to see the error message
for the error code.
The LCD displays an error code.
Table 20 Tape movement problems
Solution Problem
Try the following steps, in this order, to remove the stuck tape.
NOTE: The tape drive must rewind the tape before ejecting it. This can take
as long as five minutes, depending on how much tape must be rewound. Once
the tape is rewound, the eject cycle will take fewer than 16 seconds.
The READY light flashes while the tape rewinds. Wait for the tape to finish
rewinding before attempting another operation.
Tape stuck in drive.
1. Attempt to unload the tape from your backup software.
2. Shut down the backup software and stop the operating system's removable
storage services. From the OCP, attempt to unload or move the tape to a
slot. (See
Moving tapes in the Autoloader (Operations > Move Tape)
(page 80) .)
3. Power down the unit, disconnect the cable from the drive, power up the
unit, and wait until the tape drive is idle or ready. From the OCP, attempt
to unload or move the tape to a slot.
4. From the OCP, attempt a force eject or emergency unload operation. (See
Forcing the drive to eject a tape (Support > Force Drive To Eject Tape)
(page 85)
.)
IMPORTANT: Inspect the tape cartridge that was stuck. Damage or misplaced
labels on the cartridge could have caused the load/unload failure. Discard
any tape cartridge found to have issues.
To remove a stuck tape from a storage slot: Tape stuck in storage slot.
If the operator control panel or the remote management interface is still
operational:
1. Move the tapes from the drives to the magazines using the Move Tape
command. (See Moving tapes in the Autoloader (Operations > Move Tape)
(page 80) .)
2. Use the magazine removal process to release the magazine and remove it
from the device. To use the operator control panel, see
Unlocking, removing,
and replacing magazines (Operations > Unlock Left or Right Magazine)
(page 78)
. To use the RMI, see Releasing and replacing the
magazines (page 59) . If neither one of these processes works, see Releasing
the magazines manually (page 104) .
3. Manually remove the cartridge from the magazine by inserting a finger in
the hole at the back of the magazine. Some tapes need to be inserted and
removed several times to condition them for free movement in and out of
the magazine.
Operation problems 91