S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m
54-24
Cisco MDS 9000 Family CLI Configuration Guide
OL-16184-01, Cisco MDS SAN-OS Release 3.x
Chapter 54 Configuring Call Home
Message Contents
Note
Call Home severity levels are not the same as system message logging severity levels (see
Chapter 53,
“Configuring System Message Logging”
and the
Cisco MDS 9000 Family System Messages Guide
).
Message Contents
The following contact information can be configured on the switch:
•
Name of the contact person
•
Phone number of the contact person
•
E-mail address of the contact person
•
Mailing address to which replacement parts must be shipped, if required
•
Site ID of the network where the site is deployed
•
Contract ID to identify the service contract of the customer with the service provider
Table 54-5
describes the short text formatting option for all message types.
Table 54-6
,
Table 54-7
, and
Table 54-8
display the information contained in plain text and XML
messages.
Table 54-4
Severity and Syslog Level Mapping
Call Home Level
Keyword Used Syslog Level
Description
Catastrophic (9)
Catastrophic
N/A
Network wide catastrophic failure.
Disaster (8)
Disaster
N/A
Significant network impact.
Fatal (7)
Fatal
Emergency (0)
System is unusable.
Critical (6)
Critical
Alert (1)
Critical conditions, immediate attention needed.
Major (5)
Major
Critical (2)
Major conditions.
Minor (4)
Minor
Error (3)
Minor conditions.
Warning (3)
Warning
Warning (4)
Warning conditions.
Notify (2)
Notification
Notice (5)
Basic notification and informational messages.
Possibly independently insignificant.
Normal (1)
Normal
Information (6)
Normal event signifying return to normal state.
Debug (0)
Debugging
Debug (7)
Debugging messages.
Table 54-5
Short Text Messages
Data Item
Description
Device identification
Configured device name
Date/time stamp
Time stamp of the triggering event
Error isolation message
Plain English description of triggering event
Alarm urgency level
Error level such as that applied to system message
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