Operation Manual
BinTra
c Operator’s Manual Ver. 3.18 Rev. 1.01
15
Part Number MAN-000004-2
Service
Cleaning
Do not clean the BinTrac modules with a pressure washer. Use a washcloth soaked in warm water containing a mild
detergent and disinfectant.
Servicing and Repair
Your BinTrac module contains NO USER SERVICEABLE PARTS. If the product stops working for any reason, it must
be returned for repair.
Troubleshooting
BinTrac Indicator Blank
BinTrac Indicator weight display and tank level indicators are blank/off. This can be caused by loss of power to the unit,
disconnected or broken wires, or damaged equipment.
1. Reset Problem
a. A brown out condition can sometimes cause a problem with reset and startup of an Indicator.
Disconnect power to the devices with a 20 second delay before reapplying the power.
2. Loss of Power
a. Inspect the electrical outlet for the BinTrac Power Supply. Ensure it is making a good electrical
connection.
b. Verify the breaker or GFI for the electrical outlet is not tripped.
3. Measure Input Voltage from BinTrac Power Supply
a. Disc12 and -12 PWR wires within BinTrac Indicator and measure input power. Input power
should read between 11.5 to 12.5 VDC. If no voltage is detected, the BinTrac Power Supply may be
defective.
4. Inspect all cabling between power supply, Indicator, and Smart Summing Boxes to ensure it has not been
damaged.
5. Disconnect components until the defective component is located that is shorting power.
a. Disconnect Smart Summing Boxes and cycle power.
b. Disc12 and -12 PWR connects in the BinTrac Indicator and measure Smart Summing Boxes.
Verify the electrical outlet the BinTrac Power Supply is plugged into is in good condition.
Inaccurate Weight Readings
Inaccurate weight readings, large fluctuations in readings, weight not changing, or error messages can be caused by
obstructions and binding, incorrect user programmed settings, a problem within the Smart Summing Box, or a problem
with a load cell.
1. Check for binding and/or obstructions
Slow weight shifts or not returning to zero are frequently symptoms of a binding or obstruction problem.
a.
Check for binding of brackets and/or bin legs. Ensure there is approximately ¼” clearance between the leg
and the bracket.
b. Check for loose bolts. Inspect bolts connecting bracket to bin leg and C-Channel to load cell.
c. Check for material under the bin leg. Small rocks between the bin leg and the concrete can cause
inaccurate readings.
2. Check the Indicator settings
Incorrect weight readings when the system is otherwise functioning normally can be due to incorrect settings.
a. Confirm Rated Output
– should match the average output recorded on each load cell (3.000 for HerdStar-
supplied load cells)
b. Confirm Capacity
– equals the total capacity of all load cells summed together.
c. Confirm Zero
– bin may have been zeroed when not empty.
