Water Softener
WINNI-mat
®
VGX
Order no. 215 188 040-inter Edited by: KONS-pha-rg G:\BA-188040-INTER-VGX.DOC
39
Table G-1: Troubleshooting
This is what you observe
This is the cause
This is what to do
Er 1
Step time monitoring regen-
eration motor. Defective
motor connection cable or
switch
Notify Grünbeck’s technical customer ser-
vice/authorised service company.
Check motor, cable, switch
Er 3
1)
Hardness stop
The water softener is currently in regeneration
- error message is self-acknowledging.
Er 4
Low-on-salt alarm.
Check salt level in brine tank and refill salt
tablets as per EN 973 type A, if necessary.
Wait for 5 minutes and then acknowledge
error.
Worn carbon electrodes.
Notify Grünbeck’s technical customer ser-
vice/authorised service company. Replace
carbon electrodes
Er 6
Maximum contact at filling
of brine tank not achieved.
Notify Grünbeck’s technical customer ser-
vice/authorised service company. Check
brine valve, cable, water inlet pressure.
Er 7
Minimum contact at salting
not achieved.
Notify Grünbeck’s technical customer ser-
vice/authorised service company. Check
brine valve, cable, water inlet pressure, injec-
tor, brine orifice.
1)
Factory-setting: deactivated (can be activated by Grünbeck’s tech-
nical customer service/authorised service company).
This is what you observe
This is the cause
This is what to do
b) „Service“ is displayed
Ser
1)
Maintenance interval is
reached (is displayed after
1 year at the latest).
For information only
. no
malfunction
Note:
Has to be reactivated
by Grünbeck’s technical
customer service.
Press “Programme” key
(= acknowledge). Reappears after one hour.
Is reset by Grünbeck’s technical customer
service after maintenance has been per-
formed.
1)
Factory-setting: deactivated (can be activated by Grünbeck’s tech-
nical customer service/authorised service company).