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8. TROUBLESHOOTING

INTRODUCTION

The document described actions to be taken in case of typical problems.

POSSIBLE ERRORS AND TROUBLESHO OTING

Symptoms

Cause

Action

After connecting to the mains

the POWER LED is off

The device is not powered

correctly

Check the power supply

Burned fuse

Replace the fuse

Damaged power supply circuits

Replace the device

The POWER LED is on

Device update in progress

Wait 10 minutes until the update is
completed

The STATUS LED flashes

alternatingly in RED and

GREEN

The defaults are being restored

Wait until the process is over

The port status LED (PORT1,

PORT2, PORT3) is lit soild

Short-circuit on the bus

Eliminate the short-circuit

230 V on the port

Eliminate the mains voltage from the
port

Damaged port

Replace the device

Firestarter does not detect

VERTEX control unit(s)

Active firewall in the operating

system

Deactivate

all

firewalls on the computer

(systemic firewall, antivirus firewall,
etc.)
Add an exception to the firewall

The VERTEX control unit is not

powered correctly

Check the power supply

Problem with network

connections

Check network connections between
the computer/ mobile device on which
the application is run

Blocked ports in the LAN

Have the admin unblock the ports acc.
to document

Network requirments

The VERTEX control

application does not show all

devices

Addressing of devices in

progress

Wait until the addressing is complete.

Wait until the data reading from all
devices is complete.

Data reading from devices in

progress

Wait until the data reading from all
devices is complete.
After the start-up, the number of
devices steadily grow as the
parameters from successive addresses
are being read

No bus continuity

– the device

is incorrectly connected to the

DALI bus

Eliminate the bus continuity problems

The bus is too long (>300m)

Use a shorter cable to connect the
device

Install the signal repeater -

3. Installation

Doubled address

– two or more

devices have the same short

address

Readdress the device using the
“Remove device” option in the

Actions->VERTEX/Port

tab

Содержание Vertex PN8100102

Страница 1: ...OPERATION AND MAINTENANCE MANUAL ...

Страница 2: ...g the emergency lighting system 6 Battery formatting 7 Repair and replacement 7 Maintenance 7 Disposal of devices and packaging 7 2 Application and intended use 8 Introduction 8 Application and intended use 8 Software packages and licences 8 Communication protocol 9 DALI bus technical parameters 9 System infrastructure diagram 10 Control of basic luminaires 10 Control of emergency luminaires 10 Sy...

Страница 3: ...sing the luminaires on the building drawings 18 4 System start up 19 Introduction 19 Report the installation to start up 19 Qualification of start up as local 19 Configure control unit network parameters 20 Search for DALI devices in the system 23 System software update 23 5 Programming the basic lighting control 24 Introduction 24 Log in to control application 24 Search for address the devices 24...

Страница 4: ...Ungrouping 41 Programming the test schedule 42 Programming the supervision night lighting function 43 Generating and printing the test reports 43 Assign named and schematic ID to devices 44 Change luminaire name 44 Change Schematic ID 45 7 Integration with the BMS 46 Introduction 46 VERTEX registers map 46 Luminaires registers map 47 Date offset 50 Registers for triggering actions in the VERTEX sy...

Страница 5: ...t https www essystem pl vertex https essystem pl pl produkty es cti dali Note The VERTEX unit controls the luminaires with light sources not replaceable by the user The light sources in luminaires shall be replaced by the manufacturer or its service representative DELIVERY AND STORAGE DELIVERY CHECK Check the consignment on delivery to make sure the packages are undamaged and complete Unpack immed...

Страница 6: ...1152 B MAC table size 1000 entries Package buffer size 56 Kb Cabling U UTP twisted pair or F UTP cat 5e HARDWARE REQUIREMENTS FOR SLS SERVICE Computer hardware and network fixtures as above If the there is no access to Internet in the network ATLAS access point from the SLS STARTER KIT package is required NETWORK REQUIREMENTS Strict compliance with the network rules described in the document Netwo...

Страница 7: ...means of a manually triggered functional test according to Section 6 Programming the emergency lighting system MAINTENANCE VERTEX devices do not require any special maintenance Remove dust and other dirt using a dry cloth In case of high dust content it is recommended to blow the control unit interior with compressed air Do not use chemicals Note Any maintenance operations can be performed only wh...

Страница 8: ...on on licences can be found at https www essystem pl zarzadzanie oswietleniem nadzor i zarzadzanie oswietleniem sls Package Available options Licence VERTEX Firestarter Configuration of network parameters of VERTEX devices Dividing control unit into work groups within one structural network Free VERTEX Control application Lighting system monitoring Configuration of operating parameters of luminair...

Страница 9: ...AMETERS Leads o Copper two core YDY 2x1 5 Maximum number of physical DALI devices in one bus o 64 Maximum number of DALI groups in one bus o 16 Maximum number of DALI scenes fore one device o 16 Correct voltage range for DALI bus o 9 5 V 22 5 V typical 16 V Maximum current in DALI bus o 180 mA for VERTEX control units Transmission speed o 1200 baud Maximum DALI bus length o Depends on the lead cro...

Страница 10: ...ous unit with built in three communications protocols Ethernet for the WEB control application DALI with luminaires according to this international standard Modbus IP with the building management system BMS The emergency luminaires are supervised and tested in accordance with PN EN 50172 and PN EN 62034 Continuous communication with the luminaires allows manually or automatically triggered testing...

Страница 11: ...ped with DALI compatible power supplies ballasts relays B y means of appropriate digital messages the VERTEX controls the luminaires light intensity based on the pre programmed logic EMERGENCY LUMINAIRES Directional and egress luminaires ensure safety of the evacuation routes in case of power outage in accordance with fire protection standards EN 1838 EN 50172 Using the DALI bus the VERTEX control...

Страница 12: ...TIMEDIA OPERATOR PANELS V Touch is a touch multimedia tablet used for controlling the lighting systems managed by a VERTEX control unit The operator panel displays the user interface developed in the configuration application and served by one of the controllers in the network The communication is based on the standard http protocol The tablet connects to the VERTEX IP address on which the user in...

Страница 13: ...mination Interface Alliance DIIA website https www digitalilluminationinterface org products The VERTEX control unit correctly operates with the devices conforming to DALI and DALI 2 standards IEC 62386 101 ed 1 ed 2 IEC 62386 102 ed 1 ed 2 IEC 62386 103 ed 1 IEC 62386 202 ed 1 IEC 62386 207 ed 1 ed 2 IEC 62386 209 ed 1 IEC 62386 103 ed 1 IEC 62386 301 ed 1 IEC 62386 302 ed 1 IEC 62386 303 ed 1 IE...

Страница 14: ...eded or if the leads of incorrect cross section are used the system may not work correctly and a repeater should be used Note Correct voltage range for DALI bus 9 5 V 22 5 V typical 16 V Maximum current in DALI bus 180 mA for VERTEX control units Maximum communication bus length depending on the conductor cross section Length Minimum conductor cross section up to 100 m 0 5 mm2 100 150 m 0 75 mm2 1...

Страница 15: ...epare for connection of network devices The maximum distance between the network devices is 100 m Note After completion of structural cabling make the measurements to verify conformity with ISO 1181 or EN 50173 INSTALLING AND CONNECTING THE DEVICES CONNECTING THE VERTEX CONTROL UNIT Connect the control unit according to the diagram below in the following order DALI bus LAN 230 VAC power supply 17 ...

Страница 16: ...ective manuals and diagrams Typical wiring diagrams are shown below BUS SUPPLIED DEVICES Sensors buttons input modules supplied from the communication bus should be connected according to the diagram below MAINS SUPPLIED DEVICES Luminaires relay modules dimmers with their own power supply should be connected according to the diagram below 18 ...

Страница 17: ...de non continuous CONNECTING THE NETWORK COMPONENTS Connect the network components according to their own manuals SYSTEM CHECK Before the start up verify the power supply wiring structural cabling DALI communication buses and GSM connection according to the following steps POWER WIRING CHECK Verify the presence of power on all devices in the lighting control system Use the following hints VERTEX c...

Страница 18: ...the bus o Maximum number of devices on a single port 64 Verify electrical connections o No short circuits on buses o No connection between buses o No loops on a single bus Verify voltage on each DALI bus o Voltage should be in the 9 5 22 5 V range Verify current consumption on each DALI bus o Current con Sumption should be 180 mA Important The VERTEX control units facilitate the DALI bus diagnosti...

Страница 19: ...index php s D92KTNxTk2iEAjH oft https apps essystem pl index php s 945N4xCDFbkdXQ4 txt Content of the application form Send the application to uruchomienie essystem pl with the filled and signed Annex F P8 1 RS 2 https apps essystem pl index php s C3dBSGqzBPBtSGL Wait for a feedback up to 3 days by phone or email to confirm the preparedness of the installation and to set the start up date QUALIFIC...

Страница 20: ...ne of two ways a using a USB cable connect your phone to the VERTEX driver and turn on USB tethering on your phone Settings Networks b using WiPi wireless USB Wi Fi card connect it to the VERTEX driver After connecting turn the controller power suply off and on again After starting VERTEX will broadcast a wireless Wi Fi network to which you should connect SSID VERTEX_XXXXXXXXYYYY where XXXXXXXXYYY...

Страница 21: ...s automatically when you go to the Searching screen After the search the results are presented as a list Important Before going to the Grouping screen make sure all control units have been found If the number of found VERTEX control units does not tally verify the power supply and network infrastructure of all control units If you find errors in control units reboot the indicated units by powering...

Страница 22: ...from that unit will not be saved in the system CHANGE NETWORK PARAMETERS OF VERTEX CONTROL UNITS The screen presents the current network parameters of control units before configuration Give them network parameters by entering the editing of individual groups Parameters Gateway Mask and DNS are common for the whole administrator group The IP addresses are individually assigned to each control unit...

Страница 23: ...ed in the control units To do this Set a static IP address in the network list so that the computer has one of the subnet addresses 10 0 6 XX np 10 0 6 10 Instructions here https support ubisoft com pl PL Faqs 000025505 Ustawianie statycznego adresu IP dla PC Run Google Chrome In the address field type the IP address of any VERTEX control unit default 10 0 6 50 Go to Settings screen Log in as the ...

Страница 24: ... read IDENTIFY DEVICES IN THE SYSTEM ASSIGN NAMES The luminaires are addressed randomly in the DALI communication system As a result it is necessary to identify the luminaires in the system and assign names design names to them according to the lighting system design Important The identification function allows finding a luminaire in the building When this action is triggered a luminaire or anothe...

Страница 25: ... any VERTEX in the work group To change the device parameters ion the DASLI bus Log in to the control application Go to the Actions screen Log in o Login Admin o Password admin1234 Highlight the devices whose parameters you wish to modify Select to CHANGE PROPERTIES option Check SEND next to the parameters you wish to modify Change the parameters values Confirm by pressing START Important Paramete...

Страница 26: ...device is added to a new group the group will not be created CONFIGURE SCENES The scene view is used to program the lighting scenes according to the DAILI protocol The DALI devices can store 16 scenes On majority of the devices the triggering of scenes results in a change of luminaire brightness in the 0 100 range or by an absence of change in relation to the previous state Important The scenes ar...

Страница 27: ... of VERTEX control units Important You need to log in to the nodes using the admin login and password MANAGE THE PROGRAM FLOWS The Node RED environment allows managing the control program by dividing it into smaller pieces called flows A good practice is to create separate flows for important parts of the lighting system e g by floors To add a new flow click the button in the top right hand corner...

Страница 28: ...rogram use the CTRL V combination IMPORT EXPORT THE PROGRAM To export and save the program o Highlight the program fragment to be exported o Click in the top right hand corner o Select Export Clipboard o In a new window select the relevant option Selected nodes export only the highlighted part Current flow export the whole program flow All flows export the whole program o Press Export to clipboard...

Страница 29: ... instance type according to IEC 62366 103 the block has varying functionalities The configuration involves selecting a DALI 2 device from the list selecting the sensor s instance number e g selecting a light sensor in case of multi sensor Such configured block transmits via its output the parameters sent by physical DALI 2 input devices In addition it is possible to change the sensor parameters fo...

Страница 30: ...Example of DALI 2 sensor configuration motion sensor 32 ...

Страница 31: ...epending on the selected operating mode Functional test trigger a functional test on the test group Duration test trigger an autonomy test on the test group Stop test stop the test Set brightness set direct brightness Identification identification Stop identification stop identification Recall Scene trigger scene Recall off switch the luminaries off Recall max level trigger the maximum level Recal...

Страница 32: ...Example of VERTEX Action block configuration 1 2 3 34 ...

Страница 33: ...LUSTER BLOCK The most important block in the system responsible for sending messages to all VERTEXES in the system Important Remember to use only one block in the system and only once Failure to observe this may cause an incorrect system operation 35 ...

Страница 34: ...ion will be performed Otherwise the control unit will not perform the current action and the priority will remain at the previous level or will be reset according to the relationships presented below The priorities have values from 0 to 255 but the values from 245 to 255 have a special function after performing an action of such priority the priority for the comparison with the next action is rese...

Страница 35: ...on OFF 254 Triple button 1 254 Triple button 2 254 Triple button 3 254 Direct value 254 Dimm button ON 254 Dimm button HOLD UP 254 Dimm button HOLD DOWN 254 Dimm button OFF 254 Input Unit short press 254 Input Unit long press 254 Input Unit release long press 254 Circadian 0 Motion sensor Presence 255 Motion sensor Transition 0 Motion sensor No presence 254 Daylight harvesting 0 EXAMPLE System com...

Страница 36: ...ng value will be as programmed with the Daylight Harvesting function o Button 1 absolutely 100 brightness o Button 2 absolutely the lighting is switched off o No motion for 5 minutes will switch the lighting off Priorities set to default values o Single button 254 o Daylight harvesting 0 o Motion presence 255 o No presence 254 38 ...

Страница 37: ...39 ...

Страница 38: ...ify the default priority value 1 Open the VERTEX Action parameter edit 2 Uncheck Default priority 3 The form to enter the priority appears at each action 4 Enter the expected priority value in the Priority field 5 Press Done to accept 40 ...

Страница 39: ...tion allows finding a luminaire in the building When this action is triggered a luminaire or another device starts flashing at a constant frequency indicating its position Note Before the identification make sure all luminaires are correctly found and the number of installed devices conforms to the information in the system Identification procedure Log in to the control application Go to the Group...

Страница 40: ...luminaires After the tests a report will be generated in the Reports tab You can interrupt the test by pressing Stop test PROGRAMMING EMERGENCY LIGHTING TEST GROUPS Emergency luminaires can be divided into 8 test groups Such division enhances the safety in the building reducing the autonomy absence risk in the whole building after the battery support test or battery formatting combined with a simu...

Страница 41: ...ake sure that selected luminaires have been correctly paired in the group After selecting the luminaires press VERTEX 6 Check the grouping correctness in the Luminaires in this Group tab 7 The ungrouped luminaires can be grouped randomly then the system assigns them to any group UNGROUPING To ungroup the luminaries check them in the selected group or press Ungroup All and change their status to Un...

Страница 42: ...g information in the window that appears Type the event name Select action type o Functional test o Autonomy test o Battery formatting Select test groups group 1 group 8 Select the start day and time Select the action repeating cycle o One off o Every week o Every month o Every year Day of the week Cyclic repeating option End of cycling repeating option Then press Save to save the setting and conf...

Страница 43: ...he extended emergency mode In these cases the test will be queued and run as soon as possible e g the autonomy test will be run when the battery is charged Important If the luminaire power supply is turned off within 15 minutes of lock activation the luminaires go to the rest mode PROGRAMMING THE SUPERVISION NIGHT LIGHTING FUNCTION The supervision night lighting and luminaire brightness adjustment...

Страница 44: ...cifies the luminaire location e g VX1 2 10 means that the luminaire is connected to control unit 1 to port 2 and has number 10 on the communication bus The name can include luminaire type location room No or other details specifying its location e g AW3 COBRA P 0 26 The name and schematic ID descriptions can have 20 characters each The names and schematic ID should be assigned to the luminaires ba...

Страница 45: ...ange schematic ID window Enter the design name in the field next to the luminaire serial number If the luminaire names start with the sequence of identical characters prefix you can use the Name Prefix field to enter the starting sequence of the name Important Change named and change schematic ID operations are above standard and are not performed during the commissioning and programming by the ES...

Страница 46: ...ork Mask 32 VERTEX network mask The first register includes two first address octets in the reversed order Little Endian and the second the next two octets 4 2 DefaultGateway 32 VERTEX default gateway The first register includes two first address octets in the reversed order Little Endian and the second the next two octets 6 2 Dns1 32 Address of VERTEX s basic DNS server The first register include...

Страница 47: ...eater than 64 Values 0 False no overflow 1 True overflow detected 19 0 5 DeviceNoPort2 8 Number of luminaires on the third DALI port Value range 0 64 19 0 5 ShortCircuitPort2 8 Short circuit on the third DALI port Values 0 False No short circuit 1 True Short circuit 20 0 5 Port230VPort2 8 230V on the third DALI port Values 0 False no voltage 1 True voltage detected 20 0 5 PortOverflowPort2 8 Third...

Страница 48: ...ctualLevel 8 Current lighting brightness Value range 0 254 Values are in the logarithmic scale Use the following formula to convert to percent 8 0 5 PowerOnLevel 8 Brightness at lamp power on Value range 0 254 Values are in the logarithmic scale Use the following formula to convert to percent 9 0 5 SystemFailureLevel 8 Brightness to be set in case of lamp failure Value range 0 254 255 do not react...

Страница 49: ...lOperation Time 8 Total luminaire operating time Values 0 255 Resolution 1 4 hours 17 0 5 RatedDuration 8 Declared operating time on battery Values 0 255 Resolution 1 2 minutes 17 0 5 EmergencyStatus 8 Bit field describing the status of emergency functions The values are interpreted as follows 0 False 1 True Bit 0 Emergency mode blocked Bit 1 Functional test successful Bit 2 Autonomy test successf...

Страница 50: ...se by case basis during the system programming by the ES SYSTEM service The Analog Output Holding Registers allows triggering actions on the VERTEX device by means of entering a value to an appropriate register The register is assigned to an action using the VERTEX Modbus block in the NodeRed application There is no rigid map of registers for actions triggered in the system The map is configured i...

Страница 51: ...s are confirmed by pressing the Deploy button the configuration runs according to the assumptions To get the brightness control in group GR 1 enter to register 0 a value from the 0 100 range For groups GR 2 and GR 3 these are registers 10 and 20 respectively REGISTERS FOR STORING INFORMATION ABOUT GROUPS The Analog Output Holding Registers memory bank is used to store information about the correct...

Страница 52: ... 0 65535 in case of colour temperature control in K Operation description o ON OFF o Lighting level in o Colour temperature in K Example 1 correct layout of Modbus TCP registers Item Group name No of luminaires in group Control registers Feedback registers Operation Register No Values Register No Values 1 Room_1 16 1 0 100 2 0 100 Current lighting level 2 Room_2 22 10 0 100 11 0 100 Current lighti...

Страница 53: ...00 2 0 100 Current lighting level 2 Room_2 22 10 0 100 11 0 100 Current lighting level 3 Office 4 20 0 100 21 0 100 Current lighting level 4 Break room 6 30 0 100 30 0 100 Current lighting level The control and feedback registers of the Break room register are the same There will be a loop the system will not operate correctly Example 3 loop 55 ...

Страница 54: ...ivirus firewall etc Add an exception to the firewall The VERTEX control unit is not powered correctly Check the power supply Problem with network connections Check network connections between the computer mobile device on which the application is run Blocked ports in the LAN Have the admin unblock the ports acc to document Network requirments The VERTEX control application does not show all device...

Страница 55: ...error Restart the device If the problem persists contact the manufacturer Alert in the application EEPROM error EEPROM disconnected Switch the device off Remove the top right hand plug in the device Verify if EEPROM is connected correctly Switch the device on EEPROM damage Replace the memory or the device Alert in the application FLASH memory error Damage of internal FLASH memory in the device Rep...

Страница 56: ...uster of VERTEX control units is not configured it has to be configured even if it is only one device Use the VERTEX Firestarter to configure the network 4 System start up Numerous devices have the same serial number The manufacturer of DALI power supplies does not use different serial numbers Do not take any action this is not an operating problem It is not possible to read serial numbers from th...

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