www.geosatpro.com
Toll Free 888-483-4673
55
during extreme weather. Snow or ice build up can interfere with the satellite
signal. Mount the dish where snow can be gently brushed off. Dish covers and
heaters are available for locations with regular ice and snow accumulations.
Satellite receiver displays “No Signal” only during very hot or cold weather.
An aging or defective LNBF can drift off frequency and cause the loss of reception
during the heat of the day or coolness of the night. Replace the LNBF.
Satellite receiver displays “No Signal” or the picture breaks up during high
winds.
Strong winds can move the dish out of alignment and cause the signal to be
reduced or lost. Make sure the mast support legs have been installed and the mast
is secure and not moving. Once the mast is stable, follow the aiming instructions
to re aim the dish and tighten all hardware to prevent any movement.
Picture is skipping and/or audio jumps during DVR functions.
A USB device
may not have enough transfer speed to handle the DVR function. Make sure that
the USB device is 2.0 type. Try another USB drive with better processing speed.
Thumb drives often cannot process the data and the picture pixilates or freezes.
Message window displays “NTFS: Not supported” when trying to record.
The connected USB device is not formatted to FAT32 type. Use the receiver USB
format function to format to FAT32 type
.
USB drive mounts and dismounts repeatedly.
The connected drive has a
automatic power saving feature or the sleep function is activated. Follow the
directions provided with the drive or provided by the drive manufacturer to
disable this function.
USB drive cannot be formatted to a FAT32 type with the receiver.
A drive
may not be compatible with DVR systems. When choosing a drive, verify that
the drive is FAT32 compatible (often displaying MAC computer compatibility).
Avoid drives with auto back-up or power saving sleep features which cannot be
disabled. Drives that are not able to be formatted with the receiver often can be
formatted to FAT32 type with a MAC computer or with a PC running a disk utility
software such as SwissKnife available for free at
www.compuapps.com
.
Message window displays “Not Enough Room” when trying to
record.
The connected USB device is either out of file space or the USB
drive is entering a power-saving sleep mode. This model may not be
compatible with the DVR. Please consult with the drive manufacturer.
DVR1100c
Glorystar customers may purchase an optional
warranty extension and telephone technical
support for an annual fee of $19.95.
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