GE
DRAFT
V
OLUSON
™ P8/V
OLUSON
™P6
DIRECTION 5775469, R
EVISION
3
DRAFT (J
ULY
19, 2018)
B
ASIC
S
ERVICE
M
ANUAL
Chapter 5 - Components and Functions (Theory)
5-53
Section 5-13
Common Service Desktop (CSD)
The system Platform contains a set of software modules that are common to all ultrasound and
cardiology systems. The Service Platform will increase service productivity and reduce training and
service costs.
5-13-1
Internationalization
The user interface provided by the service platform is designed for GE personnel and as such is in
English only. There is no multi-lingual capability built into the Service Interface.
There are different possibilities to access the Common Service Desktop and its available features:
1.)
via System Setup - Administration -
SERVICE
page
2.)
This offers the possibility to view the entire customer’s desktop and peration
system. Remote access to the Voluson P-Series system requires permission and customer input
before a GE service technician or OLC can access the customer’s ultrasound remotely.
3.)
Local(Extended) Access
by Windows Start Menu - All Programs - Voluson - GE Field Engineer -
Common Service Desktop
NOTE:
A Service Dongle and the ”Standard GE Revolving” password (password changes every six months) is
necessary when performing proprietary level diagnostics on the Voluson™ P8/Voluson™P6 ultrasound
system
.
As soon as the Common Service Desktop (CSD) is started, the Service
[Home]
Page appears.
It contains the software revision along with the hardware inventory and the results of the latest System
Health Information.
The navigation bar at the top of the screen allows to select from following tools for troubleshooting/
adjustment. For detailed description see
NOTE:
Whenever any hardware diagnostic tests have to be executed on site, the CSD must be accessed
via the Windows Start Menu - All Programs - Voluson - GE Field Engineer - Common Service
Desktop
Figure 5-26 Common Service Desktop - Home