15.2 Common Problems and Solutions
Problem
Corrective Action
The Ethernet link
light on the
ETERNUS CS800
is not lit when a
cable is connected
to a hub or switch.
Check to make sure the Ethernet cable is not a cross-over cable. Use
only "straight" CAT-6 Ethernet cables.
Port on the hub or switch is not active or damaged.
Port on the ETERNUS CS800 is damaged. Contact the Fujitsu
Technology Solutions Customer Support department (see
The Ethernet link
light on the switch
or hub is not lit when
a cable is
connected to
ETERNUS CS800
system.
Check to make sure the Ethernet cable is not a cross-over cable. Use
only "straight" CAT-6 Ethernet cables.
Port on the hub or switch is not active or damaged.
Port on the ETERNUS CS800 is damaged. Contact the Fujitsu
Technology Solutions Customer Support department (see
ETERNUS CS800
system is not
visible on the
Ethernet network.
Try to ping the ETERNUS CS800 system IP address from a host on
the same network. If the ping reports round trip times, the ETERNUS
CS800 system is active. If not, check the cables, switches, or hubs
for damaged components. If everything checks out, contact the
Fujitsu Technology Solutions Customer Support department (see
).
ETERNUS CS800
remote
management pages
are not visible.
If you cannot connect to the ETERNUS CS800 remote management
pages, make sure your browser is configured properly, e.g. check its
proxy settings. Check if the ETERNUS CS800 is visible on the
network in general (see above). As far as available, check firewall and
proxy. Contact the Fujitsu Customer Support department (see
)
An Ethernet cable is
removed during
normal operation.
The system will discontinue use of the associated Ethernet port. A
Service ticket will be issued. The possibility of errors exist; data
corruption will not occur.
Reconnect the cable as soon as possible. It is not necessary to power
the system off. Depending on the state of the system when the
Ethernet cable was removed, replication, system management, or
ingest may need to be restarted.
Table 26: Ethernet Network Problems
464
ETERNUS CS800
Содержание ETERNUS CS800
Страница 1: ...ETERNUS CS800 V3 2 User Guide English ...
Страница 2: ......
Страница 3: ...English ETERNUS CS800 User Guide V3 2 Edition October 2015 ...
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Страница 114: ...6 3 Running the Getting Started Wizard 6 3 3 Network Configuration Figure 80 Network Configuration 114 ETERNUS CS800 ...
Страница 132: ...6 3 Running the Getting Started Wizard Figure 91 Confirm Page 132 ETERNUS CS800 ...
Страница 143: ...Figure 97 Remote Management Pages Map ETERNUS CS800 143 7 Remote Management ...
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Страница 184: ...8 7 AIS Connect Figure 128 AISConnect Wizard Confirm 184 ETERNUS CS800 ...
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Страница 321: ...Figure 206 Network Configuration ETERNUS CS800 321 10 Configuration ...
Страница 335: ...Figure 215 Date Time Page To set the system date and time ETERNUS CS800 335 10 Configuration ...
Страница 339: ...Figure 216 Access Control Settings Page ETERNUS CS800 339 10 Configuration ...
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