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Problems and Solutions Guide
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact Power Wheels
®
Consumer Relations.
Problem
Possible Cause
Solution
Vehicle runs sluggishly
Battery is old and will not accept
Even with proper care, a rechargeable battery does not last
full charge
forever. Average battery life is 1 to 3 years depending on
vehicle use and use conditions. Replace the battery with a
new Power Wheels
®
6 volt rechargeable battery. Do not
substitute parts.
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, exceeding the 22.7 kg (50 lb)
maximum weight capacity, or by towing objects behind
the vehicle.
Driving conditions are too stressful
Use only on generally level ground.
Sometimes the vehicle doesn’t
Loose wire or connector
Check all wires around the motors and all connectors to
run, but other times it does
make sure they are tight.
Motor or electrical switch damage
Contact Power Wheels
®
Consumer Relations.
When the foot pedal is pressed,
Loose wire or connector
Check all wires around the motors and all connectors
the vehicle won’t run
to make sure they are tight.
without a push
“Dead Spot” on motor
Contact Power Wheels
®
Consumer Relations.
Loud clacking or grinding
Broken gears
Contact Power Wheels
®
Consumer Relations.
noise from motor-gearbox
Charger gets warm during use
It is normal for some chargers to get
No action required.
warm during use and is not reason
for concern.
If your charger does not get warm during
use, it does not mean that it is not working properly.
Battery makes a sizzling or
It is normal for some batteries to
No action required.
gurgling noise when charging
make noise and swell slightly while
charging and is not reason
If your battery does not make noise or swell slightly
for concern.
during charging, it does not mean that it is
not accepting the charge.
