7 TROUBLESHOOTING
CAUTION
The content of this chapter is not exhaustive but it aims to provide information regarding the
most common problems in order to help the user to troubleshoot faults.
The instructions under the heading “SOLUTION” in the table below DO NOT AUTHORISE work
to be carried out that can affect safety.
Please anyway refer to the corresponding section in this manual for details of the type of action to take.
PROBLEM
CAUSE
SOLUTION
THE MACHINE DOES NOT
SWITCH ON
Low battery
Check the battery connection.
Check the battery charge level.
Replace the battery.
The brush doesn’t rotate
Low battery
Check the battery connection.
Check the battery charge level.
Replace the battery.
Electronic cards are in standby
Turn the machine off and then on again.
The vacuum
motor doesn’t start
Low battery
Check the battery connection.
Check the battery charge level.
Replace the battery.
Electronic cards are in standby
Turn the machine off and then on again.
The vacuum motor does not
remove the water
Suction hose and / or filter
clogged
Clean the suction hose and / or filter
The water does not reach the
brushes
The water tank is empty or the
internal filter is clogged
Remove the tank drain plug and clean the
filter.