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PROBLEM
SOLUTION
Striations and scratches are visible on the
bottom of the well.
Striations and scratches are an artifact of
the vessel being used and usually will not
affect the data analysis. Users should
consider using a different vessel if this is
a re-occurring problem or affects data
analysis.
Images appear blurry.
Vibration can negatively affect image
quality. The incubator that contains your
IncuCyte™ ZOOM should be on a sturdy
stand. If possible, try to schedule scans at
times when the incubator will not be
accessed, as opening and closing the
incubator door can cause image blurring.
IncuCyte™ photographed condensation
present on the outside, bottom of the
plate instead of the cells.
Be sure to avoid condensation on the
insides and outsides of all vessels prior to
placing them into the IncuCyte™.
Allow
time for the vessel to equilibrate to the
temperature of the incubator prior to
initiating scans (approximately 15- 20
minutes).
