8
• The number of clients defined in a .lic file is exceeded
This status will be displayed by an error message in ERAC. It will be not possible to administer the extra clients
communicating with the ERA Server.
License keys should be stored in the folder:
%ALLUSERSPROFILE%\Application Data\Eset\Eset Remote Administrator\Server\license
During the installation of ERAS, the license key is automatically copied to the above-mentioned folder. If the license
is updated or upgraded, the license key must be manually updated. The folder may contain several license files, but
ERAS will always choose and work with the most suitable file with the .lic extension. Every time a new license is
installed, the ERAS service must be stopped and restarted.
There are several ways to upload a license key to ERAS:
•
Copy it to the above-mentioned directory where ERA Server is installed; then restart the ERAS service.
•
Use the ESET Configuration Editor in ERAC and import license keys to ERA Server remotely
•
Use the
Licenses
feature in ESET Smart Security/ESET NOD32 Antivirus to import license keys
2.1.7
Database & information storage
ERAS uses the MDAC (Microsoft Data Access Components) database component, while larger entries are saved to
individual files in the Storage folder.
ERAS has tools built in to allow administrators to automatically perform database and stored information
maintenance. This can be configured during the installation (expert level) or later through ERAC. Database
maintenance leads to faster responses on database queries from ERAS and also saves hard disk space.
We recommend using the default configuration, which automatically deletes all entries older than six months.
Decrease this value only in the event that the system is overwhelmed by entries from a large amount of clients.
The database is stored in the following directory:
%ALLUSERSPROFILE%\Application Data\Eset\Eset Remote Administrator\Server\database
Files related to records in the database are stored in:
%ALLUSERSPROFILE%\Application Data\Eset\Eset Remote Administrator\Server\storage
Information about client communication with ERAS is stored in individual files. These files reside in the
Storage
folder, and contain the following information:
• Client details (.xml configuration, Protection Status, Protection Features, and System Information),
• Log details (from Threat Log and Scan Log),
• Task details,
• Scheduled reports details (not directly related to the communication between a client and ERAS).
NOTE:
If the Storage folder is located on a computer with an NTFS file system, you can use the NTFS compression feature to
significantly decrease its size while storing a large volume of information.
2.2 ERA Console (ERAC)
ERAC is the client component of ERA and is usually installed on a workstation. This workstation is used by the
administrator to remotely control ESET solutions on individual clients. Using ERAC, the administrator can connect
to the server component of ERA – on TCP port 2223. The communication is controlled by the console program,
which is usually located in the following directory:
%ProgramFiles%\Eset\Eset Remote Administrator\Console
(You can also open ERA Console by clicking
Start > All
Programs > ESET > ESET Remote Administrator Console
)
When installing ERAC, you may need to enter the name of an ERA Server. Upon startup, the console will
automatically connect to this server. The ERA Console can also be configured after installation.
ERAC outputs graphical logs in HTML that are saved locally. All other information is sent from ERAS on TCP port
2223.
