3
Exclusions
Any defect caused by the following situations will not be covered by this warranty (the Dealers or Distributors are
responsible and authorized by Gsmart for the following investigation):
1)
“Warranty Card” not being sent back to Distributor/Dealer or
Gsmart
;
2)
The Product has been modified, its design has been changed or parts have been replaced by parts not approved
by Gsmart;
3)
Changes have been made, or repairs been attempted by a person or entity other than
Gsmart
, or series number
or seals have been erased;
4)
The product has been installed or commissioned incorrectly;
5)
You or another user have failed to comply with the safety regulations.
6)
The product has been improperly stored and damaged while being stored by the dealer or the end user;
7)
The defect is a damage during transportation (including painting scratch caused by movement inside packaging
during shipping). A claim for such transport damage should be made directly to shipping company / insurance company
as soon as the container/packaging is unloaded and such damage is identified;
8)
You or another user have failed to follow any/all of the user manual, the installation guide, and the maintenance
regulations;
9)
The device has been used improperly or misused;
10)
Insufficient ventilation of the device;
11)
The maintenance procedures relating to the product have not been followed to an acceptable standard;
12)
The defect has been caused by force majeure (violent or stormy weather, lightning, overvoltage, fire etc.).
13)
The damage is only cosmetic or wear and tear and has no adverse impact on the functioning of the device.
This warranty is without prejudice to your rights including but not limited to warranty rights in relation to the seller, i.e. if
applicable rectification, reduction of the price, rescission of the sale and damages.
EXTENTION OF WARRANTY PERIOD
You may apply for a warranty extension within 12 months from the date of production from Gsmart by providing the
serial number and copy of the warranty card of the unit. Gsmart may reject any application received which does not meet
the date requirement. Extended warranty period can be purchased to 10, 15, 20 or 25 years. Once the purchase of the
warranty extension has been processed, Gsmart will send the warranty extension certificate to the customer confirming the
extended warranty period.
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