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If the products are replaced within the warranty period, the remaining warranty period will be automatically transferred
to the replacement products. In this event, you will not receive a new certificate.
In the events of defects in the material or workmanship of the product within the warranty period, the system can be
monitored via internet and the end-ustomer informed.
If the system is non-internet enabled and thus cannot be monitored by Gsmart. The end-customer should inform Gsmart
by email ASAP if a product is found to be defect in order to qualify for repair or replacement under the warranty.
This Warranty only covers repair or replacement of the defective product. It does not cover:
any costs incurred by the end-user in normal or scheduled maintenance of the Product;
any other costs such as transportation, travelling and accommodation cost of personnel etc;
subject to any law to the contrary, any damage to property, personal injury, direct or indirect loss, consequential losses
or other expenses arising from breach of this Warranty.
WARRANTY CONDITIONS
To provide excellent Service to Purchaser or End-Customers, all Gsmart authorized Dealers or Distributors
are requested to respond to your warranty claim.
If a product is faulty while it is under warranty period, it will be:
Returned back and repaired by Gsmart, or
Repaired on-site, or
Exchanged with a refurbished inverter that includes all firmware updates
If the product needs to be exchanged, the remainder of the warranty period will be transferred to the replacement unit,
i.e. the warranty period of the original device will continue but in no case will extend beyond the original warranty period. In
this event, you will not receive a new warranty card, and this replacement will be registered by Gsmart. If the remaining
warranty period is less than 6 months, you will automatically receive a 6-month warranty period for the replacement unit.
The warranty includes the cost of work and material necessary to regain faultless functioning products. All other costs,
particularly transports, travel and accommodation cost of personnel as well as costs of your own staff are not included in
the warranty. Furthermore, claims for compensation for direct or indirect damages arising from the defective inverter are not
covered by the warranty. Gsmart will not accept any claims for compensation for power that was not fed into the grid or
consumed.
Faulty products and components should be returned to dealer or distributor warehouse, and must be packed in their
original or equivalent packaging for transportation.
Gsmart keeps the right to arrange the warranty service for Purchaser or End-Customers and to use third parties for
performing warranty services.
All warranty services are free of charge only if the action is agreed with in advance.
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