Emerson Rosemount 56, Инструкция по эксплуатации

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Instruction Manual Section 14: Return of Material
LIQ-MAN-56 April 2017
Return of Materials 115
Section 14.0 Return of Material
14.1 General
To expedite the repair and return of instruments, proper communication between the
customer and the factory is important. Before returning a product for repair, call 1-949-757-
8500 for a Return Materials Authorization (RMA) number.
14.2 Warranty Repair
The following is the procedure for returning instruments still under warranty:
1. Call Emerson for authorization.
2. To verify warranty, supply the factory sales order number or the original purchase order
number. In the case of individual parts or sub-assemblies, the serial number
on the unit must be supplied.
3. Carefully package the materials and enclose your “Letter of Transmittal”
(see Warranty). If possible, pack the materials in the same manner as they
were received.
4. Send the package prepaid to:
Emerson
8200 Market Blvd,
Chanhassen, MN 55317
RMA No. ____________
Mark the package: Returned for Repair
Model No. ___________
IMPORTANT
Please see second section of “Return of Materials Request” form. Compliance with the OSHA
requirements is mandatory for the safety of all personnel. MSDS forms and a certification that the in-
struments have been disinfected or detoxified are required.
14.3 Non-Warranty Repair.
The following is the procedure for returning for repair instruments that are no longer
under warranty:
1. Call Emerson for authorization.
2. Supply the purchase order number, and make sure to provide the name and telephone
number of the individual to be contacted should additional information be needed.
3. Do Steps 3 and 4, above.
NOTE
Consult the factory for additional information regarding service or repair.