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3. The user presses 1 on their telephone; if there are additional events to
report the next message is played. Otherwise, “No Further Messages”
is announced.
-or-
If Two-Way Audio is enabled for the VM account, the user may open the audio
channel by pressing 2 on their telephone. If the user does not want to open the
audio channel they may press “
@
” then “#” on their telephone to hang up.
The Vocal Message Dialer feature implements 3 call cycles when attempting to call the
Vocal Message (VM) accounts.
If a call to VM account 1 is not answered or the TC/VM Timeout ( see 10.6.11:
Telecontrol/Vocal Message Timeout ) expires before the message is acknowledged by
the user pressing 1, the control system calls the telephone number programmed for VM
Account 2 then VM account 3.
If none of the calls are acknowledged, this cycle is repeated twice.
This means that the control system performs a maximum of three call attempts to
each VM account.
10.3.1: Telephone Number
To edit a Vocal Message account’s telephone number:
1. From the Programming menu, select Communications, Accounts [951].
2. Select a VM account (4-6).
3. From the account’s sub-menu, select Phone Number [#1].
4. Enter up to 16 digits. Use the
key to enter “*”, “#”, “,” (pause), “T”
(switch to DTMF tone dialing), “P” (switch to pulse dialing) or “+”
(international code). Use the key to delete one character at a time.
5. Press when you have finished editing.
10.3.2: Communication Interface
For each Vocal Message account, you can choose whether the system employs cellular
or PSTN communication.
To program a Vocal Message account’s communication interface:
1. From the Programming menu, select Communications, Accounts [951].
2. Select a VM account (4-6).
3. From the account’s sub-menu, select Interface [#2].
4. Select either GSM or PSTN.
10.3.3: Two-Way Audio
The Two-Way audio option determines whether Two-Way Audio is enabled for the
Vocal Message account. For further information,
see 5.2.3: Two-Way Audio after
Vocal Messages.
To program the Two-Way Audio option for a VM account:
1. From the Programming menu, select Communications, Accounts [951].
2. Select a CS account (4-6).
3. From the account’s sub-menu, select Two-Way Audio [#3].
4. Select Enabled or Disabled.