Elation Support
Thank You for Purchasing the EPV IMAGE VSC
Thank you for your purchasing the Elation Professional EPV IMAGE VSC Scaler and
LED wall control system. Please read the instructions in this manual carefully and
thoroughly before attempting to operate this unit. These instructions contain
important information regarding safety during use and maintenance. Please fill
out and return the enclosed warranty card to validate your purchase.
Customer Service
Elation provides a toll free customer support line, to provide set up help and to
answer any question should you encounter problems during you set up or initial
operation. You may also visit us on the web at
www.elationlighting.com
for any
comments or suggestions.
All returned service items whether under warranty or not, must be freight pre-paid
and accompany a Return Authorization (RA) number. The RA number must be
clearly written on the outside of the return package. Items returned without a RA
number clearly marked on the outside of the package will be refused and returned
at customer’s expense. You may obtain a RA number by contacting customer
service.
A brief description of the problem as well as the RA number must be written down
on a piece of paper and included in the shipping container. If the unit is under
warranty, you must also provide a copy of your proof of purchase invoice.
Customer Service hours are Monday through Friday 8:00 a.m. - 5:00 p.m. Pacific
Standard Time.
Toll Free: (866) 245-6726
Phone: (323) 582-3322
Fax: (323) 832-9142
Information:
Sales:
Support:
Forum:
forums.elationlighting.com/eve
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