Solving Problems
5.2 Using the Troubleshooting Table
Table 5–1 (Cont.) Troubleshooting Basic System Problems
Symptom
Possible Cause
Suggested Solution
System Unit Problems
The power-up display
contains question marks
or asterisks.
Possible CD drive error.
If question marks or
asterisks appear with any
numbers in the power-up
display, see Section 5.4
and Section 5.7 for
further test instructions.
The server system’s
software
Password:
prompt does not appear
on the screen.
InfoServer 150 system
software is not installed.
See Section 2.9.3.
The system unit’s power
light is off.
The system unit’s
l O
power switch is not turned
on ( | ).
Check the setting of the
l O
power switch.
The power cord or data
cable is not installed
correctly.
Check that the power
cord and data cable
(if any) are installed
correctly at both ends.
Expansion Box Problems
The power light is off.
The
l O
power switch is
not turned on.
Check the setting of the
power switch.
The power cable or data
cable is not installed
correctly.
Check that the power
cable and data cable
(if any) are installed
correctly at both ends.
See the documentation
supplied with your
external box.
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