Solving Problems
5.3 Interpreting Power-Up Error Messages
5.3 Interpreting Power-Up Error Messages
The InfoServer 150 system displays important information during its power-up
test sequence. A single question mark indicates status information. A double
question mark or asterisk indicates possible failures.
Note
If your terminal does not display any information on the screen after
the power-up test sequence (approximately 1 second), you might
have a terminal or system board failure. Check Table 5–1, the basic
troubleshooting table.
Status Information
A single question mark indicates status information. For example:
•
? E 0040 0000.0005
indicates that the system clock is not set.
•
? D 0050 0000.0005
indicates low battery power.
The system battery’s charge is low or completely discharged. Run the
system for about 17 hours to recharge the battery fully.
If you see single question marks in the power-up display, but operation of the
system seems normal, you can continue to use the system if the question mark
is next to a 7 or 6 (the SCSI bus controller tests).
If you continue to see errors of this type during the power-up display, use the
information in the rest of this chapter to solve the problems. See Section 5.7 for
information on using the system exerciser. If the system continues to display
error information or fails to operate normally, call your service representative.
Possible Failures
If double question marks or asterisks appear in the power-up display, failures
might exist in the system. Use Table 5–2 to identify the faulty device. An
asterisk indicates that read-only memory (ROM) has been found for the option
but that no test code exists.
5–5
