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9. 12BAPPENDIX

Page 161

9.3

WARRANTY STATEMENT

Except to the extent limited or otherwise provided herein,

DH Instruments, a Fluke Company

(

DHI

)

warrants for one year from purchase, (5 years for ADCS-601-AF systems purchased under AFMETCAL
Contract FY2333-04-M-0021, as labeled on the instrument rear panel) each new product sold by it or one
of its authorized distributors, only against defects in workmanship and/or materials under normal service
and use. Products which have been changed or altered in any manner from their original design, or
which are improperly or defectively installed, serviced or used are not covered by this warranty.

DHI

and any of its Authorized Service Providers’ obligations with respect to this warranty are limited to

the repair or replacement of defective products after their inspection and verification of such defects. All
products to be considered for repair or replacement are to be returned to

DHI

, or its Authorized Service

Provider, freight prepaid, after receiving authorization from

DHI

or its Authorized Service Provider. The

buyer assumes all liability vis-à-vis third parties in respect of its acts or omissions involving use of the
products. In no event shall

DHI

be liable to purchaser for any unforeseeable or indirect damage, it being

expressly stated that, for the purpose of this warranty, such indirect damage includes, but is not limited to,
loss of production, profits, revenue, or goodwill, even if

DHI

has been advised of the possibility thereof,

and regardless of whether such products are used individually or as components in other products.

Items returned to

DHI

under warranty claim but determined to not have a defect covered under warranty

or to not have a defect at all are subject to an evaluation and shipping charge as well as applicable repair
and/or calibration costs.

The provisions of this warranty and limitation may not be modified in any respect except in writing signed
by a duly authorized officer of

DHI.

The above warranty and the obligations and liability of

DHI

and its authorized service providers exclude

any other warranties or liabilities of any kind.

ADCS-601-AF systems delivered under certain US government contracts have extended warranties. In
this case, the warranty period is listed on a sticker on the rear panel. The extended warranty extends
the standard 1 year warranty, providing for remedy of defects in materials, workmanship and
manufacturing. The extended warranty is not an extended service contract. Items returned for service
not covered under the warranty terms are subject to standard service charges including charges for
evaluation and/or analysis when no defect is found.

Table 26. DHI

Authorized Service Providers

DH INSTRUMENTS, A FLUKE COMPANY

AUTHORIZED SERVICE PROVIDERS

COMPANY

ADDRESS

TELEPHONE,
FAX & EMAIL

NORMAL SUPPORT

REGION

DH Instruments,
a Fluke Company

4765 East Beautiful Lane
Phoenix AZ 85044-5318
USA

Tel 602.431.9100
Fax 602.431.9559
[email protected]