User's Guide
- 270 -
Action
Yes
No
Step 2
Check if the paper size setting matches the size of
the paper loaded in the tray.
From the Paper menu on the printer control
panel, check the Paper Size setting.
Does the paper size setting match the size of the
paper loaded in the tray.
Go to step
3.
Change the paper size setting to match the
paper loaded in the tray, or load the tray with
paper that matches the paper size setting.
Step 3
1. Specify the paper size. Depending on your
operating system, specify the paper size in
Printing Preferences or the Print dialog.
2. Resend the print job.
Do copies print properly?
The problem
is solved.
Contact
technical support
.
Solving fax problems
•
Fax function is not set up
•
Caller ID is not shown
•
Cannot send or receive a fax
•
Can send but not receive faxes
•
Can receive but not send faxes
•
Received fax has poor print quality
Fax function is not set up
Before completing these instructions for network printers, check if the fax cables are connected.
Note:
The indicator light blinks red until you set up fax.
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